Sony STR-DN2010 Operating Instructions (Large File - 11.22 MB) - Page 143

Remote commander, Network

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Page 143 highlights

Remote commander The remote does not function. • Point the remote at the remote sensor on the receiver. • Remove any obstacles in the path between the remote and the receiver. • Replace all the batteries in the remote with new ones, if they are weak. • Make sure you select the correct input on the remote. • When you operate a programmed nonSony component, the remote may not function properly depending on the model and the maker of the component. Network Cannot find the server. • Search the server using the "ServerSearch" function (page 79). • Check the following: - Is the router turned on? - If there is another device between this device and the router, check that device is turned on. - Are all of the cables connected correctly and securely? - Is the settings to make sure that they match the router's settings (DHCP or fixed IP address)? • When using a computer, check the following: - The built-in firewall settings for the computer's operating system. - The firewall settings of your security software. To check the firewall settings of your security software, refer to your security software's Help section. • Register this device with the server. For details, refer to the operating instructions supplied with the server. • Wait for a few moments, and then try connecting to the server again. Cannot find or play back the content on the server. • On the " Music", " Photo", and " Video" screens, the receiver displays only the content that can be played back with the receiver from among the content offered by the server within the DLNA guidelines. • The content without a [*] mark before the name is offered by the server as that defined in the DLNA guidelines, and it can be played back with the receiver. The content with a [*] mark before the name is offered by the server as that not defined in the DLNA guidelines, and it may be played back with the receiver. • There may be content that is not displayed even if it can be played back with the receiver because it is not defined in the DLNA guidelines. However, the receiver may not be able to play back the content, even if it is defined in the DLNA guidelines. • The availability of certain content may differ, depending on the server software. If the content is not displayed or cannot be played back, try the supplied VAIO Media plus application software as your server software. Cannot connect to the receiver with the Setup Manager application software. • Does antivirus software, firewall software, or a network packet filter driver run on your computer? Deactivate such software temporarily, or change the settings to accept all incoming TCP or UDP packets from the receiver. Cannot access the receiver from the network controller. • Make sure "External Control" is set to "ON" in Network Settings menu. Additional Information continued 143GB

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143
GB
Additional Information
The remote does not function.
• Point the remote at the remote sensor on
the receiver.
•
Remove any obstacles in the path between
the remote and the receiver.
•
Replace all the batteries in the remote with
new ones, if they are weak.
• Make sure you select the correct input on
the remote.
• When you operate a programmed non-
Sony component, the remote may not
function properly depending on the model
and the maker of the component.
Cannot find the server.
• Search the server using the
“ServerSearch” function (page 79).
• Check the following:
–
Is the router turned on?
–
If there is another device between this
device and the router, check that device
is turned on.
–
Are all of the cables connected correctly
and securely?
–
Is the settings to make sure that they
match the router’s settings (DHCP or
fixed IP address)?
• When using a computer, check the
following:
–
The built-in firewall settings for the
computer’s operating system.
–
The firewall settings of your security
software. To check the firewall settings
of your security software, refer to your
security software’s Help section.
• Register this device with the server. For
details, refer to the operating instructions
supplied with the server.
• Wait for a few moments, and then try
connecting to the server again.
Cannot find or play back the content on
the server.
• On the “
Music”, “
Photo”, and
“
Video” screens, the receiver displays
only the content that can be played back
with the receiver from among the content
offered by the server within the DLNA
guidelines.
• The content without a [*] mark before the
name is offered by the server as that
defined in the DLNA guidelines, and it can
be played back with the receiver.
The content with a [*] mark before the
name is offered by the server as that not
defined in the DLNA guidelines, and it
may be played back with the receiver.
• There may be content that is not displayed
even if it can be played back with the
receiver because it is not defined in the
DLNA guidelines. However, the receiver
may not be able to play back the content,
even if it is defined in the DLNA
guidelines.
• The availability of certain content may
differ, depending on the server software. If
the content is not displayed or cannot be
played back, try the supplied VAIO Media
plus application software as your server
software.
Cannot connect to the receiver with the
Setup Manager application software.
•
Does antivirus software, firewall software,
or a network packet filter driver run on
your computer?
Deactivate such software temporarily, or
change the settings to accept all incoming
TCP or UDP packets from the receiver.
Cannot access the receiver from the
network controller.
• Make sure “External Control” is set to
“ON” in Network Settings menu.
Remote commander
Network
continued