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Hardware and system checklist, Software, Hardware

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Troubleshooting Software Hardware The problems may be caused by your software or diskette. If you cannot load a software package, the media may be damaged or the program might be corrupted. Try loading another copy of the software. If an error message appears while you are using a software package, check the software documentation. These documents usually include a problem solving section or a summary of error messages. Next, check any error messages in the OS documentation. If you cannot find a software problem, check your hardware. First run through the items in the preliminary checklist above. If you still cannot correct the problem, try to identify the source. The next section provides checklists for individual components and peripherals. Hardware and system checklist This section discusses problems caused by your computer's hardware or attached peripherals. Basic problems may occur in the following areas: ■ System start-up ■ Self test ■ Power ■ Overheating power down ■ AC Power ■ Battery ■ Printer ■ Keyboard ■ LCD panel ■ Hard disk drive ■ Memory cards ■ Wireless LAN ■ DVD±R/±RW (DVD Dual) drive ■ CD-RW/DVD-ROM drive ■ Docking ■ PC Card ■ Printer ■ Monitor ■ Sound system ■ Pointing device ■ USB ■ LAN ■ Standby/Hibernation ■ Memory expansion ■ Modem ■ i.LINK (IEEE1394) ■ DVD Super Multi drive ■ Diskette drive ■ Real Time Clock TECRA A3/S2 9-3

Section	Page
TECRA A3/S2 Series	1
Table of Contents	24
Preface	30
Manual contents	31
Conventions	32
Equipment checklist	34
Chapter 1 TECRA A3/S2 Features	36
Features	36
Special features	45
Utilities	47
Options	49
Chapter 2 The Grand Tour	50
Front with the display closed	50
Left side	53
Right side	55
Back side	56
Underside	57
Front with the display open	59
Keyboard Indicators	61
Optical Media drive	61
Region codes for DVD drives and media	61
Writable discs	62
CDs	62
DVDs	62
Formats	62
CD-RW/DVD-ROM drive	62
DVD-ROM drive	63
DVD±R/±RW (DVD Dual) drive supporting Double Layer	63
DVD Super Multi drive supporting Double Layer	64
DVD Super Multi drive	64
AC adaptor	65
Chapter 3 Getting Started	66
Setting up your work space	66
General conditions	67
Placement of computer	67
Seating and posture	68
Lighting	68
Work habits	69
Connecting the AC adaptor	70
Opening the display	71
Turning on the power	71
Starting up for the first time	72
Turning off the power	72
Shut Down mode (Boot mode)	72
Hibernation mode	73
Standby mode	75
Restarting the computer	76
Restoring the preinstalled software	77
Restoring from the Product Recovery Media	77
Restoring from Recovery HDD	78
Chapter 4 Operating Basics	80
Using the TouchPad	80
TOSHIBA Dual Pointing Device	81
Using the TouchPad	81
Using the AccuPointII Pointing device	82
AccuPointII Pointing device precautions	82
Replacing the cap	83
Using the internal modem	83
IMPORTANT SAFETY INSTRUCTIONS	84
Region selection	84
Properties menu	84
Setting	85
Modem Selection	85
Connecting	85
Disconnecting	86
LAN	87
Connecting LAN cable	87
Disconnecting LAN cable	88
Wireless LAN	88
Wireless LAN disclaimer	88
Security	88
Wireless communication switch	89
Wireless communication LED	89
Changing Slim Select Bay modules	89
Removing a module	89
Inserting a module	90
Using optical media drives	91
Loading compact discs	92
Removing compact discs	94
Writing CDs on a CD-RW/DVD-ROM drive	95
Important message	95
Disclaimer	95
Before writing or rewriting	95
When writing or rewriting	96
Writing CD/DVDs on a DVD±R/±RW drive supporting Double Layer	97
Disclaimer	97
Before writing or rewriting	97
When writing or rewriting	99
Writing CD/DVDs on a DVD Super Multi drive and a DVD Super Multi drive supporting Double Layer	100
Important message	100
Disclaimer	100
Before writing or rewriting	100
When writing or rewriting	102
RecordNow! Basic for TOSHIBA	103
Data Verification	104
DLA for TOSHIBA	104
Video	104
Installing InterVideo WinDVD Creator Platinum	104
When using WinDVD Creator Platinum 2	105
How to make a DVD-Video	105
How to learn more about InterVideo WinDVD Creator Platinum 2	105
Important information for use	106
Media Care	107
CD/DVDs	107
Diskettes	108
TV-Out	108
Setting up more than one display	109
Buttons	110
Cleaning the computer	111
Moving the computer	111
Chapter 5 The Keyboard	112
Typewriter keys	112
F1 ... F12 function keys	113
Soft keys: Fn key combinations	113
Emulation keys	113
Hotkeys	114
Windows special keys	115
Keypad overlay	116
Turning on the overlays	116
Temporarily using normal keyboard (overlay on)	117
Temporarily using overlay (overlay off)	117
Chapter 6 Power System	118
Power conditions	118
Power indicators	119
Battery indicator	119
DC IN indicator	120
Power indicator	120
Battery types	120
Battery pack	120
Real Time Clock battery	121
Care and use of the battery pack	122
Safety precautions	122
Charging the batteries	124
Monitoring battery capacity	126
Maximizing battery operating time	126
Retaining data with power off (standby mode)	127
Extending battery life	127
Replacing the battery pack	127
Removing the battery pack	127
Installing the battery pack	129
Power-up modes	129
Panel power off/on	130
System automatic Standby/Hibernation	130
Chapter 7 HW Setup	131
Accessing HW Setup	131
HW Setup Window	131
Chapter 8 Optional Devices	135
PC cards	136
Installing a PC card	136
Removing a PC card	137
SD/MMC/SM/MS/MS Pro/xD Memory Cards	138
Installing a Memory card	138
Removing a Memory card	139
Memory card care	139
Memory expansion	140
Installing memory module	140
Removing memory module	142
Additional battery pack	143
Additional AC adaptor	143
Expansion port	144
External monitor	144
Television	144
i.LINK (IEEE1394)	145
Precautions	145
Connecting	145
Disconnecting	146
Security lock	146
Advanced Port Replicator III	147
Slim Select Bay HDD adaptor	147
Chapter 9 Troubleshooting	149
Problem solving process	149
Preliminary checklist	150
Analyzing the problem	150
Hardware and system checklist	151
System start-up	152
Self test	152
Power	153
Keyboard	155
LCD panel	155
Hard disk drive	156
CD-RW/DVD-ROM drive	157
DVD±R/±RW drive (DVD Dual Drive)	158
DVD Super Multi drive	159
Diskette drive	160
Sound system	160
PC Card	161
Printer	161
Memory cards	161
Pointing device	162
USB	163
Standby/Hibernation	163
Real Time Clock	164
Memory expansion	164
Modem	165
LAN	165
Wireless LAN	166
Monitor	166
Docking	166
i.LINK (IEEE1394)	167
TOSHIBA support	167
Before you call	167
Where to write	167
Appendix A Specifications	168
Dimensions	168
Weight	168
Environmental Requirements	168
Built-in Modem	169
Appendix B Display Modes	170
Appendix C AC Power Cord and Connectors	171
Certification agencies	171
Appendix D If your computer is stolen	173

Match case Limit results 1 per page

TECRA A3/S2

9-3

Troubleshooting

Hardware and system checklist

This section discusses problems caused by your computer’s hardware or

attached peripherals. Basic problems may occur in the following areas:

Software

The problems may be caused by your software or

diskette. If you cannot load a software package,

the media may be damaged or the program might

be corrupted. Try loading another copy of the

software.

If an error message appears while you are using a

software package, check the software

documentation. These documents usually include

a problem solving section or a summary of error

messages.

Next, check any error messages in the OS

documentation.

Hardware

If you cannot find a software problem, check your

hardware. First run through the items in the

preliminary checklist above. If you still cannot

correct the problem, try to identify the source. The

next section provides checklists for individual

components and peripherals.

■

System start-up

■

PC Card

■

Self test

■

Printer

■

Power

■

Monitor

■

Overheating power down

■

Sound system

■

AC Power

■

Pointing device

■

Battery

■

USB

■

Printer

■

LAN

■

Keyboard

■

Standby/Hibernation

■

LCD panel

■

Memory expansion

■

Hard disk drive

■

Modem

■

Memory cards

■

i.LINK (IEEE1394)

■

Wireless LAN

■

DVD Super Multi drive

■

DVD±R/±RW (DVD Dual) drive

■

Diskette drive

■

CD-RW/DVD-ROM drive

■

Real Time

Clock

■

Docking