Toshiba Tecra A3-S711 User Manual - Page 159
DVD Super Multi drive, DVD-RW, DVD
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Troubleshooting DVD Super Multi drive For more information, refer to Chapter 4, Network and Entertainment. Problem Procedure You cannot access a CD/DVD in the drive. Make sure the drive's drawer is securely closed. Press gently until it clicks into place. Open the drawer and make sure the CD/DVD is properly seated. It should lie flat with the label facing up. A foreign object in the drawer could block laser light from reading the CD/DVD. Make sure there is no obstruction. Remove any foreign object. Check whether the CD/DVD is dirty. If it is, wipe it with a clean cloth dipped in water or a neutral cleaner. See the Media care section in Chapter 4 for details on cleaning. Some CD run correctly, The software or hardware configuration may be but others do not. causing a problem. Make sure the hardware configuration matches your software's needs. Check the CD/DVD's documentation. Check the type of CD/DVD you are using. The drive supports: DVD-ROM: DVD-ROM, DVD-Video, DVD-R, DVD-RW, DVD+R, DVD+RW, DVDRAM CD-ROM: CD-DA, CD-Text, Photo CD (single/ multi-session), CD-ROM Mode 1, Mode 2, CD-ROM XA Mode 2 (Form1, Form2), Enhanced CD (CD-EXTRA), CD-G (Audio CD only). Check the region code on the DVD. It must match that on the DVD±RW drive. TECRA A3/S2 9-11