Toshiba Tecra A3-S711 User Manual - Page 167

i.LINK (IEEE1394), TOSHIBA support, Before you call, Where to write

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Troubleshooting i.LINK (IEEE1394) Problem Procedure i.LINK device does not function. Make sure the cable is securely connected to the computer and to the device. Make sure the device's power is turned on. Reinstall the drivers. Open the Windows Control Panel and double-click the Add New Hardware icon. Follow the on-screen directions. Restart Windows. If problems persist, contact your dealer. TOSHIBA support If you require any additional help using your computer or if you are having problems operating the computer, you may need to contact TOSHIBA for additional technical assistance. Before you call Some problems you experience may be related to software or the operating system, it is important to investigate other sources of assistance first. Before contacting TOSHIBA, try the following: ■ Review troubleshooting sections in the documentation for software and peripheral devices. ■ If a problem occurs when you are running software applications, consult the software documentation for troubleshooting suggestions. Call the software company's technical support for assistance. ■ Consult the dealer you purchased your computer and/or software from. They are your best sources for current information and support. Where to write If you are still unable to solve the problem and suspect that it is hardware related, write to TOSHIBA at the location listed in the accompanying warranty booklet or visit www.toshiba-europe.com on the Internet. TECRA A3/S2 9-19

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TECRA A3/S2
9-19
Troubleshooting
i.LINK (IEEE1394)
TOSHIBA support
If you require any additional help using your computer or if you are having
problems operating the computer, you may need to contact TOSHIBA for
additional technical assistance.
Before you call
Some problems you experience may be related to software or the operating
system, it is important to investigate other sources of assistance first. Before
contacting TOSHIBA, try the following:
■
Review troubleshooting sections in the documentation for software and
peripheral devices.
■
If a problem occurs when you are running software applications, consult
the software documentation for troubleshooting suggestions. Call the
software company’s technical support for assistance.
■
Consult the dealer you purchased your computer and/or software from.
They are your best sources for current information and support.
Where to write
If you are still unable to solve the problem and suspect that it is hardware
related, write to TOSHIBA at the location listed in the accompanying warranty
booklet or visit www.toshiba-europe.com on the Internet.
Problem
Procedure
i.LINK device does not
function
.
Make sure the cable is securely connected to the
computer and to the device.
Make sure the device's power is turned on.
Reinstall the drivers. Open the Windows Control
Panel and double-click the
Add New Hardware
icon. Follow the on-screen directions.
Restart Windows.
If problems persist, contact your dealer.