Toshiba Tecra A3-S711 User Manual - Page 165

Troubleshooting Modem Problem Procedure Communication Make sure the computer's internal modem software can't initialize settings are correct. Refer to Phone and Modem the modem. Options Properties in the Control Panel. You can hear a dial tone If the call is going through a PBX machine, make but can't make a call. sure the communication application's tone dial detection feature is disabled. You place a call, but a Make sure the settings are correct in your connection can't be communications application. made. After making a call you Make sure the tone or pulse selection in your can't hear a ring. communications application is set correctly. Communication is cut off The computer will automatically cut off unexpectedly. communication when connection with the carrier is not successful for a set time interval. Try lengthening this time interval. A CONNECT display is Check the error control setting in your quickly replaced by communications application. NO CARRIER. Character display In data transmission, make sure the parity bit and becomes garbled during stop bit settings correspond with those of the a communication. remote computer. Check the flow control and communication protocol. You cannot receive an Check the "rings before auto answer" setting in incoming call. your communications application. If problems persist, contact your dealer. LAN Problem Procedure Cannot access LAN Check for a firm cable connection between the LAN jack and the Wake LAN HUB. up on LAN does not work. Make sure the AC adaptor is connected. You cannot access a LAN using the computer's battery power. If problems persist, consult your LAN administrator. TECRA A3/S2 9-17