Yamaha RXV1800 Owner's Manual - Page 125

ADDITIONAL INFORMATION, Troubleshooting, General - hdmi problems

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TROUBLESHOOTING Troubleshooting Refer to the table below when this unit does not function properly. If the problem you are experiencing is not listed below or if the instruction below does not help, turn off this unit, disconnect the power cable, and contact the nearest authorized Yamaha dealer or service center. ■ General Problem Cause Remedy This unit fails to turn on or enters the standby mode soon after the power is turned on. No sound. No picture. The power cable is not connected or the plug is not completely inserted. Connect the power cable firmly. The speaker impedance setting is incorrect. Set the speaker impedance to match your speakers. The protection circuitry has been activated. Make sure that all speaker wire connections on this unit and on all speakers are secure and that the wire for each connection does not touch anything other than its respective connection. This unit has been exposed to a strong external electric shock (such as lightning or strong static electricity). Turn off this unit, disconnect the power cable, plug it back in after 30 seconds and then use it normally. Incorrect input or output cable connections. Connect the cables properly. If the problem persists, the cables may be defective. Audio input jack select is set to "HDMI", Set the audio input jack select to "AUTO". "COAX/OPT" or "ANALOG". Audio input jack select is set to "ANALOG" while the input source component outputs digital audio signals. No appropriate input source has been selected. Set the audio input jack select to "AUTO" or "COAX/OPT". Select an appropriate input source with the CINPUT selector on the front panel (or the input selector buttons (1) on the remote control). Speaker connections are not secure. Secure the connections. The volume is turned down. The sound is muted. Turn up the volume. Press DMUTE or BVOLUME +/- on the remote control to resume audio output and then adjust the volume. Signals this unit cannot reproduce are being input from a source component, such as a CD-ROM. Play a source whose signals can be reproduced by this unit. The HDMI components connected to this unit do not support the HDCP copy protection standards. Connect HDMI components that support the HDCP copy protection standards. "SUPPORT AUDIO" is set to "OTHER" and "HDMI" audio signals are not being played back on this unit. Set "SUPPORT AUDIO" to "RX-V1800" in "SET MENU". The output and input for the picture are connected to different types of video jacks. Set "VIDEO CONV." to "ON" or connect your source components in the same way as you connect your video monitor to this unit. This unit outputs the video signals are not supported on the video monitor connected to the HDMI OUT jack. Set the "INITIALIZE" to "VIDEO" to reset the video parameters. Set "MONITOR CHECK" to "YES". Pure Direct mode is active. Turn off the Pure Direct mode. Non-standard video signals are input. See page - 33 16 - 24-31 43 43 42, 43 16 - 44 - 21 88 92 120 120 52 ADDITIONAL INFORMATION English 121 En

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TROUBLESHOOTING
121
En
ADDITIONAL
INFORMATION
English
Refer to the table below when this unit does not function properly. If the problem you are experiencing is not listed below
or if the instruction below does not help, turn off this unit, disconnect the power cable, and contact the nearest authorized
Yamaha dealer or service center.
■
General
Troubleshooting
Problem
Cause
Remedy
See
page
This unit fails to turn
on or enters the
standby mode soon
after the power is
turned on.
The power cable is not connected or the
plug is not completely inserted.
Connect the power cable firmly.
—
The speaker impedance setting is
incorrect.
Set the speaker impedance to match your speakers.
33
The protection circuitry has been
activated.
Make sure that all speaker wire connections on this
unit and on all speakers are secure and that the wire
for each connection does not touch anything other
than its respective connection.
16
This unit has been exposed to a strong
external electric shock (such as lightning
or strong static electricity).
Turn off this unit, disconnect the power cable, plug it
back in after 30 seconds and then use it normally.
—
No sound.
Incorrect input or output cable
connections.
Connect the cables properly. If the problem persists,
the cables may be defective.
24-31
Audio input jack select is set to “HDMI”,
“COAX/OPT” or “ANALOG”.
Set the audio input jack select to “AUTO”.
43
Audio input jack select is set to
“ANALOG” while the input source
component outputs digital audio signals.
Set the audio input jack select to “AUTO” or
“COAX/OPT”.
43
No appropriate input source has been
selected.
Select an appropriate input source with the
C
INPUT
selector on the front panel (or the input selector
buttons (
1
) on the remote control).
42, 43
Speaker connections are not secure.
Secure the connections.
16
The volume is turned down.
Turn up the volume.
—
The sound is muted.
Press
D
MUTE
or
B
VOLUME +/–
on the remote
control to resume audio output and then adjust the
volume.
44
Signals this unit cannot reproduce are
being input from a source component,
such as a CD-ROM.
Play a source whose signals can be reproduced by this
unit.
—
The HDMI components connected to this
unit do not support the HDCP copy
protection standards.
Connect HDMI components that support the HDCP
copy protection standards.
21
“SUPPORT AUDIO” is set to “OTHER”
and “HDMI” audio signals are not being
played back on this unit.
Set “SUPPORT AUDIO” to “RX-V1800” in “SET
MENU”.
88
No picture.
The output and input for the picture are
connected to different types of video
jacks.
Set “VIDEO CONV.” to “ON” or connect your
source components in the same way as you connect
your video monitor to this unit.
92
This unit outputs the video signals are not
supported on the video monitor connected
to the HDMI OUT jack.
Set the “INITIALIZE” to “VIDEO” to reset the video
parameters.
120
Set “MONITOR CHECK” to “YES”.
120
Pure Direct mode is active.
Turn off the Pure Direct mode.
52
Non-standard video signals are input.