ZyXEL ARMOR Z1 - Model NBG6816 User Guide - Page 154
Internet Access
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Chapter 16 Troubleshooting 16.4 Internet Access I cannot access the Internet. 1 Check the hardware connections, and make sure the LEDs are behaving as expected. See the Quick Start Guide. 2 Go to Expert > Maintenance > Operation Mode. Check your System Operation Mode setting. • If the ARMOR Z1 is in Router Mode, make sure the WAN port is connected to a broadband modem or router with Internet access. Your computer and the ARMOR Z1 should be in the same subnet. • If the ARMOR Z1 is in Access Point Mode, make sure the WAN port is connected to a broadband modem or router with Internet access and your computer is set to obtain an dynamic IP address. 3 If the ARMOR Z1 is in Router Mode, make sure you entered your ISP account information correctly in the wizard or the WAN screen. These fields are case-sensitive, so make sure [Caps Lock] is not on. 4 If you are trying to access the Internet wirelessly, make sure the wireless settings in the wireless client are the same as the settings in the AP. 5 Disconnect all the cables from your device, and follow the directions in the Quick Start Guide again. 6 If the problem continues, contact your ISP. I cannot access the Internet anymore. I had access to the Internet (with the ARMOR Z1), but my Internet connection is not available anymore. 1 Check the hardware connections, and make sure the LEDs are behaving as expected. See the Quick Start Guide and Section 1.7 on page 12. 2 Reboot the ARMOR Z1. 3 If the problem continues, contact your ISP. The Internet connection is slow or intermittent. 1 There might be a lot of traffic on the network. Look at the LEDs, and check Section 1.7 on page 12. If the ARMOR Z1 is sending or receiving a lot of information, try closing some programs that use the Internet, especially peer-to-peer applications. ARMOR Z1 User's Guide 154