ZyXEL ARMOR Z1 - Model NBG6816 User Guide - Page 155

Resetting the ARMOR Z1 to Its Factory Defaults, 16.6 Wireless Connections

Page 155 highlights

Chapter 16 Troubleshooting 2 Check the signal strength. If the signal strength is low, try moving the ARMOR Z1 closer to the AP if possible, and look around to see if there are any devices that might be interfering with the wireless network (for example, microwaves, other wireless networks, and so on). 3 Reboot the ARMOR Z1. 4 If the problem continues, contact the network administrator or vendor, or try one of the advanced suggestions. Advanced Suggestion • Check the settings for QoS. If it is disabled, you might consider activating it. 16.5 Resetting the ARMOR Z1 to Its Factory Defaults If you reset the ARMOR Z1, you lose all of the changes you have made. The ARMOR Z1 re-loads its default settings, and the password resets to 1234. You have to make all of your changes again. You will lose all of your changes when you push the RESET button. To reset the ARMOR Z1: 1 Make sure the power LED is on. 2 Press the RESET button for one to four seconds to restart/reboot the ARMOR Z1. 3 Press the RESET button for longer than five seconds to set the ARMOR Z1 back to its factory- default configurations. If the ARMOR Z1 restarts automatically, wait for the ARMOR Z1 to finish restarting, and log in to the Web Configurator. The password is "1234". If the ARMOR Z1 does not restart automatically, disconnect and reconnect the ARMOR Z1's power. Then, follow the directions above again. 16.6 Wireless Connections I cannot access the ARMOR Z1 or ping any computer from the WLAN. 1 Make sure the wireless LAN is enabled on the ARMOR Z1. 2 Make sure the wireless adapter on your computer is working properly. ARMOR Z1 User's Guide 155

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116
  • 117
  • 118
  • 119
  • 120
  • 121
  • 122
  • 123
  • 124
  • 125
  • 126
  • 127
  • 128
  • 129
  • 130
  • 131
  • 132
  • 133
  • 134
  • 135
  • 136
  • 137
  • 138
  • 139
  • 140
  • 141
  • 142
  • 143
  • 144
  • 145
  • 146
  • 147
  • 148
  • 149
  • 150
  • 151
  • 152
  • 153
  • 154
  • 155
  • 156
  • 157
  • 158
  • 159
  • 160
  • 161
  • 162
  • 163
  • 164
  • 165
  • 166
  • 167
  • 168
  • 169
  • 170
  • 171
  • 172
  • 173
  • 174
  • 175
  • 176
  • 177
  • 178
  • 179
  • 180
  • 181
  • 182
  • 183
  • 184
  • 185
  • 186
  • 187
  • 188
  • 189
  • 190
  • 191
  • 192
  • 193
  • 194
  • 195
  • 196
  • 197
  • 198
  • 199
  • 200
  • 201
  • 202
  • 203
  • 204
  • 205
  • 206
  • 207
  • 208
  • 209
  • 210
  • 211
  • 212
  • 213
  • 214
  • 215

Chapter 16 Troubleshooting
ARMOR Z1 User’s Guide
155
2
Check the signal strength. If the signal strength is low, try moving the ARMOR Z1 closer to the AP if
possible, and look around to see if there are any devices that might be interfering with the wireless
network (for example, microwaves, other wireless networks, and so on).
3
Reboot the ARMOR Z1.
4
If the problem continues, contact the network administrator or vendor, or try one of the advanced
suggestions.
Advanced Suggestion
Check the settings for QoS. If it is disabled, you might consider activating it.
16.5
Resetting the ARMOR Z1 to Its Factory Defaults
If you reset the ARMOR Z1, you lose all of the changes you have made. The ARMOR Z1 re-loads its
default settings, and the password resets to
1234
. You have to make all of your changes again.
You will lose all of your changes when you push the
RESET
button.
To reset the ARMOR Z1:
1
Make sure the power LED is on.
2
Press the
RESET
button for one to four seconds to restart/reboot the ARMOR Z1.
3
Press the
RESET
button for longer than five seconds to set the ARMOR Z1 back to its factory-
default configurations.
If the ARMOR Z1 restarts automatically, wait for the ARMOR Z1 to finish restarting, and log in to the
Web Configurator. The password is “1234”.
If the ARMOR Z1 does not restart automatically,
di
sconnect and reconnect the ARMOR Z1’s power.
Then, follow the directions above again.
16.6
Wireless Connections
I cannot access the ARMOR Z1 or ping any computer from the WLAN.
1
Make sure the wireless LAN is enabled on the ARMOR Z1.
2
Make sure the wireless adapter on your computer is working properly.