ZyXEL P-314Plus User Guide - Page 199

Prestige 314 PLUS Broadband Sharing Gateway with 4-Port Switch Chapter 16 Troubleshooting This chapter covers the potential problems and possible remedies. After each problem description, some instructions are provided to help you to diagnose and to solve the problem. See the included CD for further information. 16.1 Problems Starting Up the Prestige Table 16-1 Troubleshooting the Start-Up of your Prestige PROBLEM CORRECTIVE ACTION None of the LEDs are on when you power on the Prestige Check the connection between the AC adapter and the Prestige. If the error persists, you may have a hardware problem. In this case, you should contact your vendor. Cannot access the Prestige via the console port. 1. Check to see if the Prestige is connected to your computer's console port. 2. Check to see if the communications program is configured correctly. The communications software should be configured as follows: VT100 terminal emulation 9600 bps No parity, 8 data bits, 1 stop bit, data flow set to none. 16.2 Problems with the LAN Interface Table 16-2 Troubleshooting the LAN Interface PROBLEM Cannot access the Prestige from the LAN. CORRECTIVE ACTION Check your Ethernet cable type and connections. Refer to the Rear Panel and Connections section for LAN connection instructions. Troubleshooting 16-1