ZyXEL WAP3205 v2 User Guide - Page 121

Login, I can see the, screen, but I cannot log in to the WAP3205.

Page 121 highlights

Chapter 13 Troubleshooting • If you changed the IP address and have forgotten it, see the troubleshooting suggestions for I don't know the IP address of my WAP3205. 2 Check the hardware connections, and make sure the LEDs are behaving as expected. See the Quick Start Guide. 3 Make sure your Internet browser does not block pop-up windows and has JavaScripts and Java enabled. See Appendix A on page 131. 4 Make sure your computer is in the same subnet as the WAP3205. (If you know that there are routers between your computer and the WAP3205, skip this step.) • If there is a DHCP server on your network, make sure your computer is using a dynamic IP address. See Section 14.3 on page 139. • If there is no DHCP server on your network, make sure your computer's IP address is in the same subnet as the WAP3205. See Appendix B on page 139. 5 Reset the device to its factory defaults, and try to access the WAP3205 with the default IP address. See Section 12.7 on page 113. 6 If the problem continues, contact the network administrator or vendor, or try one of the advanced suggestions. Advanced Suggestion • If your computer is connected wirelessly, use a computer that is connected to a LAN port. I can see the Login screen, but I cannot log in to the WAP3205. 1 Make sure you have entered the password correctly. The default password is 1234. This field is case-sensitive, so make sure [Caps Lock] is not on. 2 This can happen when you fail to log out properly from your last session. Try logging in again after 5 minutes. 3 Disconnect and re-connect the power adaptor or cord to the WAP3205. 4 If this does not work, you have to reset the device to its factory defaults. See Section 13.4 on page 123. WAP3205 User's Guide 121

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Chapter 13 Troubleshooting
WAP3205 User’s Guide
121
• If you changed the IP address and have forgotten it, see the troubleshooting
suggestions for
I don’t know the IP address of my WAP3205.
2
Check the hardware connections, and make sure the LEDs are behaving as
expected. See the Quick Start Guide.
3
Make sure your Internet browser does not block pop-up windows and has
JavaScripts and Java enabled. See
Appendix A on page 131
.
4
Make sure your computer is in the same subnet as the WAP3205. (If you know
that there are routers between your computer and the WAP3205, skip this step.)
• If there is a DHCP server on your network, make sure your computer is using
a dynamic IP address. See
Section 14.3 on page 139
.
• If there is no DHCP server on your network, make sure your computer’s IP
address is in the same subnet as the WAP3205. See
Appendix B on page 139
.
5
Reset the device to its factory defaults, and try to access the WAP3205 with the
default IP address. See
Section 12.7 on page 113
.
6
If the problem continues, contact the network administrator or vendor, or try one
of the advanced suggestions.
Advanced Suggestion
If your computer is connected wirelessly, use a computer that is connected to a
LAN
port.
I can see the
Login
screen, but I cannot log in to the WAP3205.
1
Make sure you have entered the password correctly. The default password is
1234
. This field is case-sensitive, so make sure [Caps Lock] is not on.
2
This can happen when you fail to log out properly from your last session. Try
logging in again after 5 minutes.
3
Disconnect and re-connect the power adaptor or cord to the WAP3205.
4
If this does not work, you have to reset the device to its factory defaults. See
Section 13.4 on page 123
.