Canon PIXMA MP450 MP450 User's Guide - Page 114

Cannot Install The MP Driver - printer software

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Cannot Install The MP Driver Cause Unable to proceed beyond the Printer Connection screen. Reinstall the MP driver. Action Other applications (including antivirus software) are running in the background. Installation does not start automatically when the Setup CDROM is inserted into the drive. 1. Click [Cancel] on the [Printer Connection] screen. 2. Click [Start Over] on the [Installation Failure] screen. 3. Click [Back] on the screen that appears next. 4. Click [Exit] on the [Welcome] screen, then remove the CD-ROM. 5. Turn the machine and the computer OFF. 6. Restart the computer. 7. Carefully follow the procedures described in the Easy Setup Instructions and reinstall the driver. Other applications opened on your computer can interfere with the installation routine. Close all open software applications before reinstalling the MP driver. Click [Start], select [My Computer] and then double-click the CD-ROM icon. For non-Windows XP users, open the [My Computer] window and then double-click the CD-ROM icon. Double-click the CD-ROM icon on your desktop to start installation. If the CD-ROM icon is not displayed on the desktop, there is a problem with the CD-ROM. Contact a Canon service representative. You have a defective Setup CD-ROM. If you have a defective Setup CD-ROM, please consult your sales or service representative. Make sure the CD-ROM is readable from Windows Explorer. Reconfirm that the CD-ROM icon is displayed when you insert the CDROM. 112 Troubleshooting Chapter 11

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112
Chapter 11
Troubleshooting
Cannot Install The MP Driver
Cause
Action
Unable to proceed beyond the
Printer Connection screen.
Reinstall the MP driver.
1. Click [Cancel] on the [Printer Connection] screen.
2. Click [Start Over] on the [Installation Failure] screen.
3. Click [Back] on the screen that appears next.
4. Click [Exit] on the [Welcome] screen, then remove the CD-ROM.
5. Turn the machine and the computer OFF.
6. Restart the computer.
7. Carefully follow the procedures described in the
Easy Setup
Instructions
and reinstall the driver.
Other applications (including anti-
virus software) are running in the
background.
Other applications opened on your computer can interfere with the
installation routine. Close all open software applications before
reinstalling the MP driver.
Installation does not start
automatically when the Setup CD-
ROM is inserted into the drive.
Click [Start], select [My Computer] and then double-click the CD-ROM
icon.
For non-Windows XP users, open the [My Computer] window and then
double-click the CD-ROM icon.
Double-click the CD-ROM icon on your desktop to start installation.
If the CD-ROM icon is not displayed on the desktop, there is a problem
with the CD-ROM.
Contact a Canon service representative.
You have a defective Setup CD-ROM.
If you have a defective Setup CD-ROM, please consult your sales or
service representative.
Make sure the CD-ROM is readable from Windows Explorer.
Reconfirm that the CD-ROM icon is displayed when you insert the CD-
ROM.