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Gateway MX6708 8511838 - Gateway Notebook Reference Guide - Page 110

Mouse, Networks (wired), Modem, Speaker volume

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CHAPTER 9: Troubleshooting 4 Click the Modem tab, then adjust the Speaker volume control. 5 Click OK twice to close the Phone and Modem Options dialog box. Mouse See also "Touchpad" on page 114. The external mouse does not work ■ Make sure that the mouse cable is plugged in correctly. ■ Shut down and restart your notebook. ■ Remove all extension cables and switch boxes. ■ Try a mouse you know is working to make sure that the mouse port works. The external mouse works erratically ■ Clean the mouse. ■ Some mouse pad patterns "confuse" optical mice. Try the mouse on a different surface. Networks (wired) Help and Support For more information about network troubleshooting, click Start, then click Help and Support. Type the keyword network troubleshooting in the Search box, then click the arrow. You cannot see the other computers on your wired Ethernet network ■ Make sure that your Ethernet cable is plugged into the Ethernet jack on your notebook. Make sure that the other end is plugged into a router or cable or DSL modem. ■ Make sure that all computers are plugged into a powered electrical outlet and turned on. 104

Section	Page
Contents	3
About this reference	7
About this guide	8
Accessing the online User Guide	8
Gateway contact information	9
Gateway model and serial number	9
Microsoft Certificate of Authenticity	9
For more information	10
Checking Out Your Notebook	11
Front	12
Left	13
Right	14
Back	15
Bottom	16
Keyboard area	17
Using Your GatewayNotebook	19
Connecting the ACadapter	20
Protecting from power source problems	21
Connecting the dial-up modem	22
Connecting to a cable or DSL modem or to a network	23
Starting your notebook	24
Waking up your notebook	24
Turning off your notebook	24
Restarting (rebooting) your notebook	25
Using the status indicators	26
Using the keyboard	27
Key types	27
System key combinations	28
Using the EZPad touchpad	31
Using the optional EZPoint pointing device	34
Replacing the EZ Point pointing device cap	35
Turning the touchpad or pointing device on or off	35
Adjusting the volume	37
Turning your wireless radio on or off	37
Using Drives and Accessories	39
Changing modules	40
Using the CD or DVD drive	42
Identifying drive types	42
Using a CD or DVD	44
Using the memory card reader	45
Memory card types	45
Inserting a memory card	45
Using a memory card	45
Removing a memory card	46
Adding and removing a PCCard	46
Using an optional port replicator	47
Installing a printer or other peripheral device	48
Connecting a USB printer, scanner, or digital camera	49
Connecting an IEEE1394 video camera or MP3 player	49
Viewing the display on a projector or monitor	50
Viewing the display on a television	51
Ordering accessories	52
Managing Power	55
Monitoring the battery charge	56
Recharging the battery(ies)	56
Changing batteries	57
Replacing the main battery	57
Installing a secondary battery	58
Recalibrating the battery(ies)	59
Extending battery life	60
Conserving battery power	60
Using alternate power sources	61
Changing power modes	61
Using power saving modes	62
Changing notebook power settings	63
Changing the power scheme	63
Changing alarm options	65
Changing advanced settings	66
Activating and using Hibernate mode	67
Traveling with Your Notebook	69
Packing your notebook	70
Traveling by air	70
Dial-up modem	70
Radio frequency wireless connections	71
Files	72
Security	72
Power	73
Additional tips	73
Maintaining Your Notebook	75
Caring for your notebook	76
Cleaning your notebook	77
Cleaning the exterior	77
Cleaning the keyboard	78
Cleaning the notebook screen	78
Cleaning CDs or DVDs	78
Upgrading Your Notebook	79
Preventing static electricity discharge	80
Adding or replacing memory modules	81
Replacing the hard drive kit	84
Troubleshooting	89
Safety guidelines	90
First steps	90
Troubleshooting	91
Audio	91
Battery	91
CD drives	91
Device installation	91
Diskette drive	92
Display	93
DVD drives	95
File management	97
Hard drive	97
Internet	98
Keyboard	100
Media Center	100
Memory	105
Memory card reader	105
Modem (cable or DSL)	105
Modem (dial-up)	105
Mouse	110
Networks (wired)	110
Networks (wireless)	112
Passwords	116
PCCards	116
Pointing device	116
Power	116
Printer	117
Sound	119
Status indicators	120
Touchpad	120
Video	120
Telephone support	121
Before calling Gateway Customer Care	121
Telephone numbers	122
Automated troubleshooting system	122
Telephone numbers	122
Self-help	124
Tutoring	124
Training	124
Safety, Regulatory, and Legal Information	127
Important safety information	128
Setting up your system	128
Care during use	129
Replacement parts and accessories	130
Regulatory compliance statements	130
Wireless guidance	130
United States of America	132
Federal Communications Commission (FCC) Intentional emitter per FCC Part15	132
Unintentional emitter per FCC Part15	133
FCC declaration of conformity	134
Responsible party:	134
California Proposition65 Warning	134
Mercury Warning	134
Telecommunications per Part68 of the Code of Federal Regulations (CFR47) (applicable to product...	135
Canada	136
Industry Canada (IC) Intentional emitter per RSS210	136
Unintentional emitter per ICES-003	137
Telecommunications per Industry Canada CS-03 (for products fitted with an IC-compliant modem)	137
Japan	139
Japanese Modem Notice	139
Laser safety statement	139
EPA ENERGY STAR	139
Environmental information	140
Notices	141
All Rights Reserved	141
Trademark Acknowledgments	142
Macrovision statement	142
A	143
B	143
C	143
D	144
E	145
F	145
G	145
H	146
I	146
J	146
K	146
L	146
M	147
N	147
O	148
P	148
R	148
S	149
T	150
U	151
V	151
W	151

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CHAPTER 9: Troubleshooting

104

Click the

Modem

tab, then adjust the

Speaker volume

control.

Click

twice to close the

Phone and

Modem Options

dialog box.

Mouse