Gateway MX6708 8511838 - Gateway Notebook Reference Guide - Page 122

Telephone numbers, Automated troubleshooting system

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CHAPTER 9: Troubleshooting ■ If you have "how to" questions about using a program, see: ■ Online Help ■ Printed documentation ■ The Microsoft Windows documentation ■ The software publisher's Web site ■ See the troubleshooting section of this chapter. ■ Have your customer ID, serial number, and order number available, along with a detailed description of your problem, including the exact text of any error messages, and the steps you have taken. ■ Make sure that your notebook is nearby at the time of your call. The technician may have you follow troubleshooting steps. Telephone numbers Gateway offers a wide range of customer service, customer care, and information services. Automated troubleshooting system Service description How to reach Use an automated menu system and your telephone keypad to find answers to common problems. 800-846-2118 Telephone numbers You can access the following services through your telephone to get answers to your questions: 116

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CHAPTER 9: Troubleshooting
116
■
If you have “how to” questions about using
a program, see:
■
Online Help
■
Printed documentation
■
The Microsoft Windows
documentation
■
The software publisher’s Web site
■
See the troubleshooting section of this
chapter.
■
Have your customer ID, serial number, and
order number available, along with a
detailed description of your problem,
including the exact text of any error
messages, and the steps you have taken.
■
Make sure that your notebook is nearby at
the time of your call. The technician may
have you follow troubleshooting steps.
Telephone numbers
Gateway offers a wide range of customer service,
customer care, and information services.
Automated troubleshooting system
Telephone numbers
You can access the following services through
your telephone to get answers to your questions:
Service description
How to reach
Use an automated menu system
and your telephone keypad to
find answers to common
problems.
800-846-2118