Gateway MX6708 8511838 - Gateway Notebook Reference Guide - Page 94

The display has pixels that are always dark or, The display is blank

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CHAPTER 9: Troubleshooting The screen resolution is not correct ■ Change the screen resolution from the Display Properties dialog box. For instructions on changing the screen resolution, see "Adjusting the screen resolution" in the online User Guide. Tips & Tricks For more information about adjusting the brightness and contrast, see "System key combinations" on page 22. The text on the display is dim or difficult to read ■ Adjust the brightness and contrast using the system keys. ■ Change the display settings. For instructions on changing the display settings, see "Adjusting the screen and desktop settings" in the online User Guide. ■ Move your notebook away from sources of electrical interference, such as televisions, unshielded speakers, microwaves, fluorescent lights, and metal beams or shelves. The display has pixels that are always dark or too bright This condition is normal and inherent in the TFT technology used in active-matrix LCD screens. Gateway's inspection standards keep these to a minimum. If you feel these pixels are unacceptably numerous or dense on your display, contact Gateway Customer Care to identify whether a repair or replacement is justified based on the number of pixels affected. Tips & Tricks For more information about adjusting the brightness, see "System key combinations" on page 22. The display is blank ■ Adjust the brightness using the system keys. ■ Make sure the notebook is not in standby or hibernate mode. For instructions on changing the power modes, see "Changing power modes" on page 55. ■ The notebook may be sending its display to an external monitor or projector. Press FN + F4 several times to toggle through the attached display, an external monitor or projector, or both. 88

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CHAPTER 9: Troubleshooting
88
The screen resolution is not correct
■
Change the screen resolution from the
Display Properties
dialog box. For
instructions on changing the screen
resolution, see “Adjusting the screen
resolution” in the online
User Guide
.
The text on the display is dim or difficult to
read
Tips & Tricks
For more information
about adjusting the
brightness and
contrast, see
“System
key combinations” on
page 22
.
■
Adjust the brightness and contrast using
the system keys.
■
Change the display settings. For
instructions on changing the display
settings, see “Adjusting the screen and
desktop settings” in the online
User Guide
.
■
Move your notebook away from sources of
electrical interference, such as televisions,
unshielded speakers, microwaves,
fluorescent lights, and metal beams or
shelves.
The display has pixels that are always dark or
too bright
This condition is normal and inherent in the TFT
technology used in active-matrix LCD screens.
Gateway’s inspection standards keep these to a
minimum. If you feel these pixels are
unacceptably numerous or dense on your
display, contact Gateway Customer Care to
identify whether a repair or replacement is
justified based on the number of pixels affected.
The display is blank
Tips & Tricks
For more information
about adjusting the
brightness, see
“System key
combinations” on
page 22
.
■
Adjust the brightness using the system
keys.
■
Make sure the notebook is not in standby
or hibernate mode. For instructions on
changing the power modes, see
“Changing
power modes” on page 55
.
■
The notebook may be sending its display
to an external monitor or projector. Press
F
N
+
F4
several times to toggle through the
attached display, an external monitor or
projector, or both.