HP CM1015 HP Color LaserJet CM1015/CM1017 MFP Series - User Guide - Page 188
Problem solving, Fan Error, Turn off then turn on, xx Error, Error, Device error.
UPC - 882780579576
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Control panel message 57 Fan Error Turn off then turn on 59.xx Error 79 Error Turn off then turn on Calibrating... Cleaning... Device error. Press [OK]. Door open Engine communication error Description Recommended action The device has experienced a problem with its internal fan. Turn off the power by using the power switch, wait at least 30 seconds, then turn on the power and wait for the device to initialize. If the error persists, contact HP customer support. See HP Customer Care or the support flyer that came in the MFP box. The device has experienced an internal hardware error. Turn off the power by using the power switch, wait at least 30 seconds, and then turn on the power and wait for the device to initialize. If a surge protector is being used, remove it. Plug the device directly into the wall socket. Use the power switch to turn the device on. If the error persists, contact HP Customer Care. See HP Customer Care or the support flyer that came in the device box. The device has experienced an internal firmware error. Turn off the power by using the power switch, wait at least 30 seconds, and then turn on the power and wait for the device to initialize. If you have recently installed a memory DIMM in the device, turn off the device, remove the memory DIMM, reinstall the DIMM to verify that it is seated properly, and then turn on the device. Turn off the power by using the power switch and if a surge protector is being used, remove it. Plug the device directly into the wall socket. Use the power switch to turn the device on. If the error persists, upgrade the firmware. See HP Customer Care or the support flyer that came in the device box. If the error persists, replace the formatter. See HP Customer Care or the support flyer that came in the device box. The printer is calibrating. No action is required. This task may take several minutes. The printer is in cleaning mode. No action is required. This task may take several minutes. An internal error occurred in the device. Press OK to resume the job. Turn off the power by using the power switch, wait at least 30 seconds, then turn on the power and wait for the device to initialize. If these actions do not resolve the problem, contact HP Customer care. See HP Customer Care or the support flyer that came in the MFP box. The MFP door is open. The door must be closed before printing can continue. The device experienced an internal communication error. This is a warning message only. Job output might be affected. 174 Chapter 14 Problem solving ENWW