Konica Minolta bizhub 25e bizhub 25e Printer Guide - Page 117

Cannot print PDF, documents correctly

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Status Cannot print documents Things to check Is the machine online? Cannot print correctly Are the paper size and orientation settings, etc. set in the application being prioritized? Does the machine have sufficient memory for printing? Cannot print PDF Is the optional PostScript documents correctly Memory attached? using KONICA MINOLTA bizhub25e PDF or operating Are the fonts embedded in from machine control the PDF file? panel. Countermeasure Printing is available when the machine is online. To switch the machine to online: Press [Off Line] on the print ready screen. (If the print ready screen is not displayed, press repeatedly until "Print Ready" screen is displayed.) The settings of the application software may be prioritized, depending on the settings of the printer driver. Specify the correct settings in the application software. If you are printing multiple sets, first check whether you can print one set. Set a lower image resolution. Alternatively, reduce the size of the data by simplifying the image. You may print them correctly when the optional PostScript Memory is attached. When the characters are garbled, you may print them correctly by creating a PDF file with the fonts embedded in the file. 6-4 Troubleshooting

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6-4
Troubleshooting
Status
Things to check
Countermeasure
Cannot print
documents
Is the machine online?
Printing is available when the machine is
online.
To switch the machine to online:
Press [Off Line] on the print ready screen.
(If the print ready screen is not displayed,
press <Mode> repeatedly until “Print Ready”
screen is displayed.)
Cannot print
correctly
Are the paper size and
orientation settings, etc.
set in the application being
prioritized?
The settings of the application software may
be prioritized, depending on the settings
of the printer driver.
Specify the correct
settings in the application software.
Does the machine have
sufficient memory for
printing?
If you are printing multiple sets, first check
whether you can print one set. Set a lower
image resolution. Alternatively, reduce the
size of the data by simplifying the image.
Cannot print PDF
documents correctly
using KONICA
MINOLTA bizhub25e
PDF or operating
from machine control
panel.
Is the optional PostScript
Memory attached?
You may print them correctly when the
optional PostScript Memory is attached.
Are the fonts embedded in
the PDF file?
When the characters are garbled, you may
print them correctly by creating a PDF file
with the fonts embedded in the file.