Lexmark E260dn User Guide - Page 109
Solving printing problems, Jobs do not print - troubleshooting lights
View all Lexmark E260dn manuals
Add to My Manuals
Save this manual to your list of manuals |
Page 109 highlights
Solving printing problems Jobs do not print These are possible solutions. Try one or more of the following: MAKE SURE THE PRINTER IS READY TO PRINT Make sure the light is on before sending a job to print. CHECK TO SEE IF THE STANDARD EXIT BIN IS FULL Remove the stack of paper from the standard exit bin. CHECK TO SEE IF THE TRAY IS EMPTY Load paper in the tray. MAKE SURE THE CORRECT PRINTER SOFTWARE IS INSTALLED Verify that you installed the correct printer software for your printer model. Click Install printer and software on the Software and Documentation CD to check which software is installed. Make sure the model number of the software matches the model number of your printer. To verify that the printer software is the most current, check the Lexmark Web site at www.lexmark.com. MAKE SURE THE PRINTER IS CONNECTED TO THE NETWORK Print a network setup page and check that the status shows Connected. If the status is Not Connected, check the network cables, and then try printing the network setup page again. Contact your system support person to make sure the network is functioning correctly. Copies of the printer software are also available on the Lexmark Web site at www.lexmark.com. MAKE SURE YOU ARE USING A RECOMMENDED USB, PARALLEL, OR ETHERNET CABLE For more information, visit the Lexmark Web site at www.lexmark.com. MAKE SURE PRINTER CABLES ARE SECURELY CONNECTED Check the cable connections to the printer to make sure they are secure. For more information, see the setup documentation that came with the printer. Troubleshooting 109