Lexmark T620 Service Manual - Page 90
Paper Jam displays an envelope stopped in the paper path
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4069-5XX/7XX 260 Paper Jam displays, envelope stops in feeder paper path. FRU 1 Kick Rolls/Feed Rolls/Drive Rolls 2 Deflector Gap Adjustment Action Check all the rolls for any signs of oil, grease or other contamination. If you find a problem, clean the rolls. If this does not correct the problem, replace the envelope feeder option. Check the deflector gap adjustment. The adjustment may be too narrow. Envelope Feeder multifeeds or may not display a 260 Paper Jam message. FRU 1 Envelopes 2 Deflector 3 Restraint Roll Bias Spring Action Check the envelopes being used in the feeder. Check for signs of the envelopes being stuck together or signs of glue. Check to make sure the flaps are not interleaved. Check the deflector gap adjustment. The adjustment may be too wide. Check for a missing, broken or incorrectly installed restraint roll bias spring. If incorrect, reinstall or replace the spring. 260 Paper Jam displays an envelope stopped in the paper path of the feeder and an envelope also stopped in the base printer paper path. FRU 1 Latch Lever Action Check to make sure the tip of the latch lever is centered in the opening in the floor of the paper path. The latch lever may not be detented on the latch. 2-62 Service Manual