Samsung SGH-T599 User Manual T-mobile Sgh-t599 Galaxy Exhibit English User Man - Page 279

Factory Data Reset, Collect Diagnostics

Page 279 highlights

Factory Data Reset From this menu you can reset your phone and sound settings to the factory default settings. 1. From the Home screen, press and then tap Settings ➔ Backup and reset ➔ Factory data reset. 2. Read the on-screen reset information. 3. Tap Reset device. 4. If necessary, enter your password and tap Delete all. The device resets to the factory default settings automatically and when finished displays the Home screen. Collect Diagnostics This feature only collects diagnostic data for troubleshooting use. 1. From the Home screen, press and then tap Settings ➔ Backup and reset ➔ Collect diagnostics. 2. Read the on-screen System Manager Application information. Note: This software collects only diagnostic data from your device so that T-Mobile technicians can better troubleshoot issues with your device. 3. Choose to enable or disable the feature by placing a check mark in the Allow Diagnostics field. 4. Select either More Info.. (to read additional information) or Close to close the message screen. Note: Selecting Close only closes the current description screen and does not disable data collection. To disable data collection, go to Settings ➔ Backup and reset ➔ Collect diagnostics and turn off the Allow Diagnostics feature. Changing Your Settings 274

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Changing Your Settings
274
Factory Data Reset
From this menu you can reset your phone and sound settings
to the factory default settings.
1.
From the Home screen, press
and then tap
Settings
Backup and reset
Factory data reset.
2.
Read the on-screen reset information.
3.
Tap
Reset
device.
4.
If necessary, enter your password and tap
Delete all
.
The device resets to the factory default settings
automatically and when finished displays the Home
screen.
Collect Diagnostics
This feature only collects diagnostic data for troubleshooting
use.
1.
From the Home screen, press
and then tap
Settings
Backup and reset
Collect diagnostics.
2.
Read the on-screen System Manager Application
information.
Note:
This software collects only diagnostic data from your
device so that T-Mobile technicians can better
troubleshoot issues with your device.
3.
Choose to enable or disable the feature by placing a
check mark in the
Allow Diagnostics
field.
4.
Select either
More Info..
(to read additional information)
or
Close
to close the message screen.
Note:
Selecting
Close
only closes the current description
screen and does not disable data collection.
To disable data collection, go to
Settings
Backup and
reset
Collect diagnostics
and turn off the
Allow
Diagnostics
feature.