Brother International MFC 9420CN Users Manual - English - Page 126
C Troubleshooting and routine maintenance, Troubleshooting, Error messages
UPC - 012502614074
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C Troubleshooting and routine maintenance Troubleshooting IMPORTANT For technical help, you must call the country where you bought the machine. Calls must be made from within that country. Error messages As with any sophisticated office product, errors may occur. If this happens, your machine identifies the problem and displays an error message. The most common error messages are shown below. You can correct most problems by yourself. If you need more help, the Brother Solutions Center offers latest FAQs and troubleshooting tips. Visit us at http://solutions.brother.com. ERROR MESSAGES ERROR MESSAGE CAUSE ACTION Calibrate Calibration Failed Toner is getting low. Check that the toner cartridges are not low and try again. Check Tray#1 Check Tray#2 The indicated tray is not completely closed. Close the indicated tray properly. Comm.Error Poor phone line quality caused a communication error. Send the fax again or connect the machine to another telephone line. If the problem continues, call the telephone company and ask them to check your phone line. Connection Fail You tried to poll a fax machine that is Check the other fax machine's polling setup. not in Polled Waiting mode. Cover Open Close the back cover(3) The back cover is not completely closed. Close the back cover of the machine. Cover Open Close the front cover(2) The front cover is not completely closed. Close the front cover of the machine. Cover Open The inside cover is not completely Close the inside closed. Close the inside cover of the machine. C cover(1) C - 1