Canon PIXMA MX532 Troubleshooting Guide - Page 138
Paper Is Jammed inside the Machine
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Paper Is Jammed inside the Machine If the jammed paper tears and you cannot remove the paper either from the paper output slot or from the transport unit, or if the jammed paper remains inside the machine, remove the paper following the procedure below. Important • The power cannot be turned off while the machine is sending or receiving a fax, or when the received fax or the unsent fax are stored in the machine's memory. Make sure if the machine completed sending or receiving all the faxes before disconnecting the power cord. If you unplug the power cord, all the faxes stored in the machine's memory are deleted. Note • If you need to turn off the machine to remove jammed paper during printing, press the Stop button to cancel print jobs before turning off the machine. 1. Turn off the machine, and unplug the power cord of the machine from the power supply. 2. Open the paper output cover. Remove the paper on the front tray if any. Important • Do not touch the clear film (A). If the paper or your hands touch the clear film and blot or scratch it, the machine can be damaged. 3. Make sure that the jammed paper is not under the FINE cartridge holder. 138