Canon imageFORMULA ScanFront 400 Instruction Manual - Page 199

Chapter 9 Troubleshooting Blank field exists. A double paper-feed has occurred. Please check the document and the scanned image on the display and scan the document again. You cannot paste the copied address to the different address type. Restricted address is included. Settings cannot be changed or stored. A user may be logged in to the device. Check the status of the device. Maximum address has been registered. You can't register any more. Cause Solution Cause Solution Cause Solution Cause Solution Cause Solution Cause Solution An operation such as address book/job button importing, restoring, or version updating was executed without specifying the setting file to be loaded on the ScanFront. Specify the setting file and then execute the operation. The pages of the document are sticking together because of, for example, static electricity, too many documents were loaded, the rollers are dirty, etc. (1) Verify that the rollers are installed properly, and clean them if necessary. (See p. 182.) (2) Proper scanning may not be possible if the document pages stick together due to static electricity. Fan the document before placing it. (3) If double feed errors occur repeatedly, set [Document type] to [Extra-thin paper] in the Detailed Settings screen. In addition, limit the number of documents placed on the scanner to about 10 sheets. (See p. 54.) The copy source and the paste address are of a different type. Make sure the copied address and paste address are of the same type. The job button settings include an address that has been restricted by the administrator. (See p. 116.) Contact the administrator of the ScanFront. Modifying settings and registration are not possible because a user is logged in. Try again after the user logs off. The limit for the number of addresses has been exceeded. Delete addresses that are no longer used and then try again. 199