Dell PowerEdge MX750c EMC Installation and Service Manual - Page 108

Drive indicator codes, Using system diagnostics, Dell Embedded System Diagnostics

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Table 37. System health and system ID indicator codes (continued) System health and system ID indicator code Condition Blinking blue Indicates that the system ID mode is active. Press the system health and system ID button to switch to system health mode. Solid amber Indicates that the system is in fail-safe mode. If the problem persists, see the Getting help section. Blinking amber Indicates that the system is experiencing a fault. Check the System Event Log for specific error messages. For information about the event and error messages generated by the system firmware and agents that monitor system components, go to qrl.dell.com > Look Up > Error Code, type the error code, and then click Look it up. Drive indicator codes The LEDs on the drive carrier indicate the state of each drive. Each drive carrier has two LEDs: an activity LED (green) and a status LED (bicolor, green/amber). The activity LED blinks whenever the drive is accessed. NOTE: If the drive is in the Advanced Host Controller Interface (AHCI) mode, the status LED indicator does not power on. NOTE: Drive status indicator behavior is managed by Storage Spaces Direct. Not all drive status indicators may be used. Table 38. Drive indicator codes Drive status indicator code Blinks green twice per second Off Condition Indicates that the drive is being identified or preparing for removal. Indicates that the drive is ready for removal. NOTE: The drive status indicator remains off until all drives are initialized after the system is powered on. Drives are not ready for removal during this time. Blinks green, amber, and then powers off Blinks amber four times per second Blinks green slowly Solid green Blinks green for three seconds, amber for three seconds, and then powers off after six seconds Indicates that there is an unexpected drive failure. Indicates that the drive has failed. Indicates that the drive is rebuilding. Indicates that the drive is online. Indicates that the rebuild has stopped. Using system diagnostics If you experience an issue with the system, run the system diagnostics before contacting Dell for technical assistance. The purpose of running system diagnostics is to test the system hardware without using additional equipment or risking data loss. If you are unable to fix the issue yourself, service and support personnel can use the diagnostics results to help you solve the issue. Dell Embedded System Diagnostics NOTE: The Dell Embedded System Diagnostics is also known as Enhanced Pre-boot System Assessment (ePSA) diagnostics. The Embedded System Diagnostics provide a set of options for particular device groups or devices allowing you to: ● Run tests automatically or in an interactive mode ● Repeat tests 108 System diagnostics and indicator codes

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Table 37. System health and system ID indicator codes (continued)
System health and system ID
indicator code
Condition
Blinking blue
Indicates that the system ID mode is active. Press the system health and system ID
button to switch to system health mode.
Solid amber
Indicates that the system is in fail-safe mode. If the problem persists, see the
Getting
help
section.
Blinking amber
Indicates that the system is experiencing a fault. Check the System Event Log
for specific error messages. For information about the event and error messages
generated by the system firmware and agents that monitor system components, go
to
qrl.dell.com
>
Look Up
>
Error Code
, type the error code, and then click
Look it
up
.
Drive indicator codes
The LEDs on the drive carrier indicate the state of each drive. Each drive carrier has two LEDs: an activity LED (green) and a
status LED (bicolor, green/amber). The activity LED blinks whenever the drive is accessed.
NOTE:
If the drive is in the Advanced Host Controller Interface (AHCI) mode, the status LED indicator does not power on.
NOTE:
Drive status indicator behavior is managed by Storage Spaces Direct. Not all drive status indicators may be used.
Table 38. Drive indicator codes
Drive status indicator code
Condition
Blinks green twice per second
Indicates that the drive is being identified or preparing for removal.
Off
Indicates that the drive is ready for removal.
NOTE:
The drive status indicator remains off until all drives are
initialized after the system is powered on. Drives are not ready
for removal during this time.
Blinks green, amber, and then powers off
Indicates that there is an unexpected drive failure.
Blinks amber four times per second
Indicates that the drive has failed.
Blinks green slowly
Indicates that the drive is rebuilding.
Solid green
Indicates that the drive is online.
Blinks green for three seconds, amber for three seconds,
and then powers off after six seconds
Indicates that the rebuild has stopped.
Using system diagnostics
If you experience an issue with the system, run the system diagnostics before contacting Dell for technical assistance. The
purpose of running system diagnostics is to test the system hardware without using additional equipment or risking data loss.
If you are unable to fix the issue yourself, service and support personnel can use the diagnostics results to help you solve the
issue.
Dell Embedded System Diagnostics
NOTE:
The Dell Embedded System Diagnostics is also known as Enhanced Pre-boot System Assessment (ePSA)
diagnostics.
The Embedded System Diagnostics provide a set of options for particular device groups or devices allowing you to:
●
Run tests automatically or in an interactive mode
●
Repeat tests
108
System diagnostics and indicator codes