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Epson 9600 User Manual - Page 175

Miscellaneous printing problems continued, Paper Size, PAPER MARGIN, Flip Horizontal, Paper Source

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Solving Problems | 175 Miscellaneous printing problems (continued) Problem Solution Your print has incorrect margins. • Check the page size or paper size settings in your application. Make sure they are within the printer's printable area. • Make sure the Paper Size setting in your printer software is correct for the paper you're using. • Paper is loaded incorrectly. Follow the instructions on page 69 (for roll paper) or page 77 (for sheets) to reload the paper. • The PAPER MARGIN (roll paper margin) setting on the control panel is incorrect. If you're using roll paper, check the setting for PAPER MARGIN on the Printer Setting Menu in your SelecType menus. See the Reference Guide on the CD-ROM that came with your printer for more information. Your image is inverted. • Turn off the Flip Horizontal setting in your printer software. See page 99 (Macintosh) or 118 (Windows) in this manual for instructions. Blank paper is printed. • Make sure your software is installed correctly and the printer is selected. • Make sure the Paper Size setting in your printer software is correct for the paper you're using. • Make sure the Paper Source setting in your printer software is correct. A ruled line on your print Align the print head as described on page 135. appears to shift. Color images print in black Make sure Color/B&W Photo is selected in your printer software. only. The printer continues to feed paper after you have cancelled a job. • Press the Pause button on the printer to stop feeding paper. Then press and hold the Pause button to reset the printer and clear any print job data in the printer's buffer. • If roll paper is installed, make sure the control paper is set to Roll Auto Cut or Roll Cutter Off, instead of Sheet. Roll paper cannot be cut. • The paper cutter blade may be dull. Follow the instructions on page 153 to replace the blade. • The paper may be too thick to cut with the built-in cutter. Cut the paper by hand with scissors or the optional utility cutter. • Make sure the Roll Auto Cut light on the control panel is on. Press the Paper Source button if necessary, and then press the Cut/Eject button. Streaks or smears appear Paper dust and lint may have accumulated in the area near the paper feed roller. on your image Clean this area with canned air (see page 157). 6-175

Section	Page
Front Matter	1
Contents	5
Introduction	9
Options and Accessories	10
Where To Get Help	11
Macintosh System Requirements	12
Windows System Requirements	13
ENERGY STAR Compliance	14
Important Safety Instructions	14
Chap 1-Setting Up the Printer	17
Unpacking and Assembling the Stylus Pro7600	18
Unpacking and Assembling the Optional Stand	18
Unpacking the Printer	21
Mounting the Printer on the Optional Stand	23
Attaching the Paper Basket	24
Unpacking and Assembling the Stylus Pro9600	27
Unpacking the Stand	27
Assembling the Stand	28
Unpacking the Printer	29
Mounting the Printer on the Stand	31
Attaching the Basket	34
Connecting the Power Cord	37
Installing the Ink Cartridges	38
Loading Roll Paper	42
Connecting the Printer to Your Computer	45
Connecting to the USB Port	46
Connecting to the Parallel Port (Windows Only)	47
Installing and Connecting to an Optional Interface Card	48
Installing the Printer Software	50
Installing the Software for Macintosh OS 8.5 to 9.x	50
Installing Software for Windows	52
Running a Nozzle Check	54
Cleaning the Print Head from the Control Panel	56
Aligning the Print Head	57
Examining the UNI-D ALL Alignment Pattern	58
Examining the BI-D BLACK (K1) Alignment Pattern	59
Examining the BI-D ALL Alignment Pattern	61
Chap 2-Handling Paper and Other Media	63
Selecting Media For Your Printer	63
Printing on EPSON Media	64
Guidelines for Using EPSON Papers	69
Using Roll Paper	69
Guidelines for Using Roll Paper	70
Loading the Paper onto the Spindle	70
Placing the Paper in the Printer	71
Using the Roll Paper Belt	74
Removing Paper from the Spindle	74
Switching Between 2-Inch and 3-Inch Roll Paper	75
Cutting Paper Manually with the Built-in Cutter	76
Printing Trim Lines	76
Using Cut Sheet Paper	77
Printing on Posterboard	79
Adjusting the Platen Gap for Thick or Thin Paper	81
Using the Paper Basket	82
Catching Printouts in Front of the Printer	82
Catching Printouts Under the Printer	83
Optimizing the Settings for Your Paper	84
Adjusting the Paper Settings	84
Creating and Selecting Paper Profiles	85
Chap 3-Printing with EPSON Drivers for Macintosh	89
Choosing Page Setup Options	90
Printing Without Borders	91
Choosing Basic Print Options	93
Selecting the Correct Media Type Setting	96
Choosing Advanced Print Options	98
Color Management Settings	101
Paper Configuration Options	102
Managing Print Jobs	103
Setting Up Background Printing	103
Using Monitor3	104
Cancelling Printing	106
Checking Printer Status	106
Selecting Configuration Options	107
Chap 4-Printing with EPSON Drivers for Windows	109
Choosing Basic Print Options	109
Selecting the Correct Media Type Setting	112
Choosing Paper and Layout Options	114
Printing Without Borders	115
Choosing Advanced Print Options	117
Color Management Settings	119
Paper Configuration Settings	120
Managing Print Jobs	121
Using the Progress Meter	121
Using the Spool Manager	122
Using Status Monitor 3	122
Setting Monitoring Preferences	124
Optimizing Print Speed	126
Chap 5-Maintaining and Transporting the Printer	129
Checking Printer Status and Part Life	130
Printing Status Information	130
Viewing Status Information	131
Running a Cleaning Cycle	132
Printing a Nozzle Check Pattern	132
Cleaning the Print Head from the Control Panel	133
Performing a Power Cleaning	134
Aligning the Print Head	135
Examining the UNI-D ALL Alignment Pattern	136
Examining the BI-D BLACK Alignment Pattern	137
Examining the BI-D ALL Alignment Pattern	139
Replacing Ink Cartridges	141
Checking Ink Levels	141
Purchasing Ink Cartridges	142
Installing an Ink Cartridge	143
Switching Between Black Ink Modes	146
Preparing to Switch Black Ink Modes	146
Selecting the Black Ink Cartridges	148
Checking the Maintenance Tank	150
Draining the Ink	150
Charging the Ink	151
Updating the Driver	151
Replacing the Paper Cutter Blade	153
Replacing the Maintenance Tank	155
Cleaning the Printer	157
Transporting or Storing the Printer	158
Preparing the Printer for Shipment	158
Moving the Printer on the Stand	161
Uninstalling and Reinstalling the Printer Software	162
Macintosh	162
Windows	163
Chap 6-Solving Problems	165
Diagnosing Problems	165
Using the Control Panel to Check the Printer	166
Improving Print Quality	169
Solving Operational Problems	173
Solving Miscellaneous Printing Problems	174
Solving Paper Problems	176
Solving Roll Paper Feeding Problems	177
Clearing Paper Jams	179
Appendix A: Specifications	181
Printing	181
Environmental	182
Dimensions and Weight	182
Electrical	182
Printer Interfaces	183
Safety Approvals	183
Paper	183
Printable Area	184
Ink Cartridges	185

Match case Limit results 1 per page

6-175

Solving Problems

175

Your print has incorrect

margins.

•

Check the page size or paper size settings in your application. Make sure they

are within the printer’s printable area.

•

Make sure the

Paper Size

setting in your printer software is correct for the

paper you’re using.

•

Paper is loaded incorrectly. Follow the instructions on page 69 (for roll paper) or

page 77 (for sheets) to reload the paper.

•

The

PAPER MARGIN

(roll paper margin) setting on the control panel is

incorrect. If you’re using roll paper, check the setting for

PAPER MARGIN

the Printer Setting Menu in your SelecType menus. See the

Reference Guide

on the CD-ROM that came with your printer for more information.

Your image is inverted.

•

Turn off the

Flip Horizontal

setting in your printer software. See page 99

(Macintosh) or 118 (Windows) in this manual for instructions.

Blank paper is printed.

•

Make sure your software is installed correctly and the printer is selected.

•

Make sure the

Paper Size

setting in your printer software is correct for the

paper you’re using.

•

Make sure the

Paper Source

setting in your printer software is correct.

A ruled line on your print

appears to shift.

Align the print head as described on page 135.

Color images print in black

only.

Make sure

Color/B&W Photo

is selected in your printer software.

The printer continues to

feed paper after you have

cancelled a job.

•

Press the

Pause

button on the printer to stop feeding paper. Then press and

hold the

Pause

button to reset the printer and clear any print job data in the

printer’s buffer.

•

If roll paper is installed, make sure the control paper is set to

Roll Auto Cut

Roll Cutter Off

, instead of Sheet.

Roll paper cannot be cut.

•

The paper cutter blade may be dull. Follow the instructions on page 153 to

replace the blade.

•

The paper may be too thick to cut with the built-in cutter. Cut the paper by hand

with scissors or the optional utility cutter.

•

Make sure the

Roll Auto Cut

light on the control panel is on. Press the

Paper

Source

button if necessary, and then press the

Cut/Eject

button.

Streaks or smears appear

on your image

Paper dust and lint may have accumulated in the area near the paper feed roller.

Clean this area with canned air (see page 157).

Miscellaneous printing problems (continued)

Problem

Solution