Chapter 6
Troubleshooting
Using the Error Indicators
...............................................................
57
Problems and Solutions
.................................................................
59
Power supply
......................................................................
59
Printing
..........................................................................
60
Paper handling
....................................................................
62
Network problems
.................................................................
63
Other problems
....................................................................
64
Correcting USB Problems
...............................................................
64
Make sure that your computer is a Windows 8.1, 8, 7, Vista, XP, or 2000 pre-installed model
...............................................................................
64
Printer does not work correctly with the USB cable
......................................
64
Clearing Paper Jams
....................................................................
65
Chapter 7
Where To Get Help
Technical Support Web Site
..............................................................
67
Contacting Customer Support
............................................................
67
Before Contacting Epson
............................................................
67
Help for Users in Australia
..........................................................
68
Help for Users in Singapore
..........................................................
69
Help for Users in Thailand
...........................................................
69
Help for Users in Indonesia
..........................................................
69
Help for Users in Hong Kong
........................................................
69
Help for Users in Malaysia
...........................................................
70
Help for Users in India
..............................................................
70
Help for Users in the Philippines
.....................................................
70
Help for Users in Europe
............................................................
71
Help for Users in North America
.....................................................
71
Help for Users in Latin America
......................................................
72
Chapter 8
Consumables
Replacing the Ink Cartridges
.............................................................
74
Genuine Epson ink cartridges
........................................................
74
Checking the ink cartridge status
.....................................................
74
Precautions on ink cartridge replacement
..............................................
76
Replacing an ink cartridge
...........................................................
78
GP-C830/GP-M830/GP-C831/GP-M831/GP-C832/GP-M832
User’s Guide
Contents
4