Epson C831 Users Manual - Page 4

Troubleshooting, Where To Get Help, Consumables, - ink

Page 4 highlights

GP-C830/GP-M830/GP-C831/GP-M831/GP-C832/GP-M832 User's Guide Chapter 6 Troubleshooting Using the Error Indicators 57 Problems and Solutions 59 Power supply 59 Printing 60 Paper handling 62 Network problems 63 Other problems 64 Correcting USB Problems 64 Make sure that your computer is a Windows 8.1, 8, 7, Vista, XP, or 2000 pre-installed model 64 Printer does not work correctly with the USB cable 64 Clearing Paper Jams 65 Chapter 7 Where To Get Help Technical Support Web Site 67 Contacting Customer Support 67 Before Contacting Epson 67 Help for Users in Australia 68 Help for Users in Singapore 69 Help for Users in Thailand 69 Help for Users in Indonesia 69 Help for Users in Hong Kong 69 Help for Users in Malaysia 70 Help for Users in India 70 Help for Users in the Philippines 70 Help for Users in Europe 71 Help for Users in North America 71 Help for Users in Latin America 72 Chapter 8 Consumables Replacing the Ink Cartridges 74 Genuine Epson ink cartridges 74 Checking the ink cartridge status 74 Precautions on ink cartridge replacement 76 Replacing an ink cartridge 78 Contents 4

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Chapter 6
Troubleshooting
Using the Error Indicators
...............................................................
57
Problems and Solutions
.................................................................
59
Power supply
......................................................................
59
Printing
..........................................................................
60
Paper handling
....................................................................
62
Network problems
.................................................................
63
Other problems
....................................................................
64
Correcting USB Problems
...............................................................
64
Make sure that your computer is a Windows 8.1, 8, 7, Vista, XP, or 2000 pre-installed model
...............................................................................
64
Printer does not work correctly with the USB cable
......................................
64
Clearing Paper Jams
....................................................................
65
Chapter 7
Where To Get Help
Technical Support Web Site
..............................................................
67
Contacting Customer Support
............................................................
67
Before Contacting Epson
............................................................
67
Help for Users in Australia
..........................................................
68
Help for Users in Singapore
..........................................................
69
Help for Users in Thailand
...........................................................
69
Help for Users in Indonesia
..........................................................
69
Help for Users in Hong Kong
........................................................
69
Help for Users in Malaysia
...........................................................
70
Help for Users in India
..............................................................
70
Help for Users in the Philippines
.....................................................
70
Help for Users in Europe
............................................................
71
Help for Users in North America
.....................................................
71
Help for Users in Latin America
......................................................
72
Chapter 8
Consumables
Replacing the Ink Cartridges
.............................................................
74
Genuine Epson ink cartridges
........................................................
74
Checking the ink cartridge status
.....................................................
74
Precautions on ink cartridge replacement
..............................................
76
Replacing an ink cartridge
...........................................................
78
GP-C830/GP-M830/GP-C831/GP-M831/GP-C832/GP-M832
User’s Guide
Contents
4