Epson C831 Users Manual - Page 57

Troubleshooting, Using the Error Indicators

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GP-C830/GP-M830/GP-C831/GP-M831/GP-C832/GP-M832 User's Guide Chapter 6 Troubleshooting Using the Error Indicators You can identify many common printer problems using the lights on the control panel. If your printer stops working and one or more control panel lights are on or flashing or the printer beeps, use the following table to diagnose and fix the problem. If you cannot fix your problem using this table, see "Problems and Solutions" on page 59. Panel light state N On N Paper N On F Paper N On N Cover Beep pattern O O - Problem Solution No paper is attached to the tractor unit or the paper is used up during printing. Attach the paper to the tractor, and then press the Load/Eject button. The paper is not fully loaded. Remove the paper if there is a paper jam. Then, reattach the paper to the tractor and press the Load/Eject button. The paper is not ejected completely. If the paper is advanced too far and ejection failed, press the Load/ Eject button again to feed the paper backward. However, to prevent a paper jam, do not feed the paper backward 558.8 mm (22 inches) or more. If the length of the paper that you want to eject is longer than about 550 mm (22 inches), tear off the paper, and then press the Load/ Eject button. The top cover or ink cartridge cover is open. Close the covers. Troubleshooting 57

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Chapter 6
Troubleshooting
Using the Error Indicators
You can identify many common printer problems using the lights on the control panel. If your printer
stops working and one or more control panel lights are on or flashing or the printer beeps, use the
following table to diagnose and fix the problem. If you cannot fix your problem using this table, see
“Problems and Solutions” on page 59.
Panel light state
Beep pattern
Problem
Solution
N
On
N
Paper
O
No paper is attached to the tractor unit or the paper is used up during
printing.
Attach the paper to the tractor, and then press the
Load/Eject
button.
N
On
F
Paper
O
The paper is not fully loaded.
Remove the paper if there is a paper jam. Then, reattach the paper to
the tractor and press the
Load/Eject
button.
The paper is not ejected completely.
If the paper is advanced too far and ejection failed, press the
Load/
Eject
button again to feed the paper backward. However, to prevent
a paper jam, do not feed the paper backward 558.8 mm (22 inches) or
more.
If the length of the paper that you want to eject is longer than about
550 mm (22 inches), tear off the paper, and then press the
Load/
Eject
button.
N
On
N
Cover
-
The top cover or ink cartridge cover is open.
Close the covers.
GP-C830/GP-M830/GP-C831/GP-M831/GP-C832/GP-M832
User’s Guide
Troubleshooting
57