Epson C831 Users Manual - Page 64

Other problems, Correcting USB Problems, Make sure that your computer is a Windows 8.1

Get Epson C831 PDF manuals and user guides View all Epson C831 manuals
Add to My Manuals
Save this manual to your list of manuals

Page 64 highlights

GP-C830/GP-M830/GP-C831/GP-M831/GP-C832/GP-M832 User's Guide Multiple users are logged on to a single computer at the same time. On a Windows 8.1/8/7/Vista/XP system with multiple users, a communication error may occur when switching to a new user and starting a new print job while the print job for the previous user is still printing. Make sure that the print job for the first user is complete and the user is logged off before switching to a new user and starting a new print job. Other problems The color inks are consumed even when printing black and white documents (GP-C830/GP-C831/GP-C832 only). Cause What to do Not only the black ink, but also the color inks are consumed during the following operations: print head cleaning and self-cleaning. Correcting USB Problems If you are having difficulty using your printer with a USB connection, read the information in this section. Make sure that your computer is a Windows 8.1, 8, 7, Vista, XP, or 2000 pre-installed model Your computer must be a Windows 8.1, 8, 7, Vista, XP, or 2000 pre-installed model. You may not be able to install or run the USB printer driver on a computer which is not equipped with a USB port or which has been upgraded from Windows 95 to Windows XP, Me, 98, or 2000. For details about your computer, contact your dealer. Printer does not work correctly with the USB cable If your printer does not work correctly with the USB cable, try one or more of these solutions: ❏ Make sure that the cable you are using is a standard, shielded USB cable. Troubleshooting 64

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116
  • 117
  • 118
Multiple users are logged on to a single computer
at the same time.
On a Windows 8.1/8/7/Vista/XP system with multiple users, a
communication error may occur when switching to a new user
and starting a new print job while the print job for the previous
user is still printing.
Make sure that the print job for the first user is complete and the
user is logged off before switching to a new user and starting a
new print job.
Other problems
The color inks are consumed even when printing black and white documents (GP-C830/GP-C831/GP-C832 only).
Cause
What to do
Not only the black ink, but also the color inks are
consumed during the following operations: print
head cleaning and self-cleaning.
-
Correcting USB Problems
If you are having difficulty using your printer with a USB connection, read the information in this
section.
Make sure that your computer is a Windows 8.1, 8, 7, Vista, XP, or 2000
pre-installed model
Your computer must be a Windows 8.1, 8, 7, Vista, XP, or 2000 pre-installed model. You may not be
able to install or run the USB printer driver on a computer which is not equipped with a USB port or
which has been upgraded from Windows 95 to Windows XP, Me, 98, or 2000.
For details about your computer, contact your dealer.
Printer does not work correctly with the USB cable
If your printer does not work correctly with the USB cable, try one or more of these solutions:
❏
Make sure that the cable you are using is a standard, shielded USB cable.
GP-C830/GP-M830/GP-C831/GP-M831/GP-C832/GP-M832
User’s Guide
Troubleshooting
64