Epson C831 Users Manual - Page 67

Where To Get Help, Technical Support Web Site, Contacting Customer Support, Before Contacting Epson

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GP-C830/GP-M830/GP-C831/GP-M831/GP-C832/GP-M832 User's Guide Chapter 7 Where To Get Help Technical Support Web Site Epson's Technical Support Web Site provides help with problems that cannot be solved using the troubleshooting information in your product documentation. If you have a Web browser and can connect to the Internet, access the site at: http://support.epson.net/ If you need the latest drivers, FAQ's, manuals, or other downloadables, access the site at: http://www.epson.com Then, select the support section of your local Epson Web site. Contacting Customer Support Before Contacting Epson If your Epson product is not operating properly and you cannot solve the problem using the troubleshooting information in your product documentation, contact customer support services for assistance. If customer support for your area is not listed below, contact the dealer where you purchased your product. Customer support will be able to help you much more quickly if you give them the following information: ❏ Product serial number (The serial number label is usually on the back of the product.) ❏ Product model ❏ Product software version (Click About, Version Info, or similar button in the product software.) ❏ Brand and model of your computer Where To Get Help 67

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Chapter 7
Where To Get Help
Technical Support Web Site
Epson’s Technical Support Web Site provides help with problems that cannot be solved using the
troubleshooting information in your product documentation. If you have a Web browser and can
connect to the Internet, access the site at:
If you need the latest drivers, FAQ’s, manuals, or other downloadables, access the site at:
Then, select the support section of your local Epson Web site.
Contacting Customer Support
Before Contacting Epson
If your Epson product is not operating properly and you cannot solve the problem using the
troubleshooting information in your product documentation, contact customer support services for
assistance. If customer support for your area is not listed below, contact the dealer where you
purchased your product.
Customer support will be able to help you much more quickly if you give them the following
information:
❏
Product serial number
(The serial number label is usually on the back of the product.)
❏
Product model
❏
Product software version
(Click
About
,
Version Info
, or similar button in the product software.)
❏
Brand and model of your computer
GP-C830/GP-M830/GP-C831/GP-M831/GP-C832/GP-M832
User’s Guide
Where To Get Help
67