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Epson Stylus Pro 7890 User's Guide - Page 179

Media Type, STANDARD, NARROW, High Speed, WIDER, WIDEST, sure to return the setting to standard

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Solving Problems | 179 Problem Your print has gaps or appears faint. Your print appears blurry or smeared. Solution ◗ Check the expiration date printed on each of the ink cartridges. If the cartridge is too old, replace it as described on page 153. ◗ Make sure the Media Type setting in the printer software is correct. ◗ Run a nozzle check and cleaning cycle (see page 148). ◗ Check the ink indicators and light and replace ink cartridges if your ink supply is low, as described on page 153. (If you replace ink cartridges with the printer turned off, the ink indicators will not be accurate.) ◗ The paper thickness setting is not correct for your paper. Use your printer software (page 94 for Mac OS X or page 126 for Windows) to choose the correct setting. When you're done printing with a custom paper configuration, be sure to return the setting to standard (STD). ◗ The PLATEN GAP setting is too wide. Use the menu system to change the setting to STANDARD, or to NARROW if printing on very thin paper. See page 75 for instructions. ◗ Make sure the Media Type setting in the printer software is correct. ◗ If you're printing on non-Epson media, you may need to adjust the paper thickness setting, drying time, or color density. Use your printer software (page 94 for Mac OS X or page 126 for Windows) to choose the correct setting. When you're done printing with a custom paper configuration, be sure to return the setting to standard (STD). ◗ Your paper doesn't meet the required specifications or wasn't stored in a dry, humidity-free environment. Load new paper. ◗ If you're using cut sheet media, make sure the printable side is face-up. ◗ Ink has leaked into the paper path. Wipe the paper path area of the printer with a soft, clean cloth. See page 165 for cleaning instructions. ◗ Turn off the High Speed setting. ◗ The PLATEN GAP setting is too narrow. Use the control panel to change the setting to WIDE, WIDER, or WIDEST. See page 75 for instructions. ◗ Run a nozzle check and cleaning cycle (see page 148). ◗ You may need to uninstall and reinstall the printer driver (see page 187). ◗ If ink is smeared on the back of your print, make sure PAPER SIZE CHECK is ON in the control panel menu. This prevents printing beyond the edge of the paper and soiling the inside of the printer. 179

Section	Page
Front Matter	1
FCC Compliance Statement	3
Contents	5
Introduction	11
Warnings, Cautions, Notes, and Tips	11
Options and Accessories	12
Where To Get Help	13
Macintosh System Requirements	13
Windows System Requirements	14
Important Safety Instructions	15
Ink Cartridge Safety Instructions	17
Printer Parts	18
Front	18
Back	18
Control Panel	19
LCD Screen	19
Chap 1-Setting Up the Printer	21
Unpacking and Assembling the Printer	21
Unpacking and Assembling the Stand	22
Unpacking the Printer and Mounting It on the Stand	25
Attaching the Paper Basket (Epson Stylus Pro 7890)	27
Attaching the Paper Basket (Epson Stylus Pro 9890)	34
Completing Setup and Connecting the Power Cord	42
Installing Ink	46
Connecting to Your System	48
Installing the Software for Macintosh	49
Installing the Software for Windows	50
Updating Your Printer Firmware	52
Checking the Current Firmware Version	52
Downloading and Updating the Firmware	53
Configuring the Printer’s Network Adapter	54
Chap 2-Handling Paper and Other Media	55
Selecting Media for Your Printer	55
Available Epson Special Media	56
Guidelines for Using Epson Media	56
Using Roll Paper	57
Roll Paper Guidelines	57
Selecting the Paper Type	57
Setting Up Automatic Media Tracking and Identification	60
Placing the Paper in the Printer	61
Loading the Paper for Printing	66
Cutting Paper Manually with the Built-in Cutter	68
Printing Trim Lines	68
Removing Paper from the Printer	69
Using Cut Sheet Paper	72
Loading Cut Sheets	72
Loading Heavy Sheets	74
Adjusting the Platen Gap for Thick or Thin Paper	75
Using the Paper Basket	76
Catching Printouts in Front of the Printer	76
Catching Printouts Under the Printer	78
Storing the Paper Basket	80
Optimizing the Settings for Your Paper	81
Creating Paper Configurations	81
Printing Your Paper Configurations	83
Selecting Paper Configurations	83
Chap 3-Printing With Epson Drivers for Mac OS X	85
Sizing Images for Borderless Printing on Roll Paper	86
Choosing Page Setup and Basic Print Options	87
Choosing Color Management Options	93
Choosing Advanced Media Control Options	94
Choosing Roll Paper Options	96
Controlling Borderless Image Expansion	98
Choosing Advanced Black and White Photo Settings	99
Creating a Custom Preset and Printing	101
Managing Print Jobs	103
Selecting the Correct Media Type Setting	104
Chap 4-Printing With Epson Drivers for Windows	107
Sizing Images for Borderless Printing on Roll Paper	108
Choosing Basic Print Options	109
Selecting the Correct Media Type Setting	111
Choosing Color Management Options	114
Choosing Roll Paper Options	116
Choosing Cut Sheet Paper Options	119
Choosing Page Layout Options	122
Choosing Advanced Black and White Photo Settings	123
Choosing Paper Configuration Options	125
Saving, Exporting, and Importing Custom Settings	129
Saving and Exporting a Custom Settings Group	129
Importing a Custom Settings Group	130
Loading a Pre-Defined Settings Group	130
Editing Printer Driver Settings	131
Managing Print Jobs	132
Using the Progress Meter	132
Optimizing Print Speed	133
Setting Monitoring Preferences	135
Chap 5-Managing Color With Profiles	137
Mac OS X Printing With a Color Profile	137
Setting Up Photoshop and Assigning a Profile	137
Selecting Print Settings and Printing	140
Windows Printing With a Color Profile	141
Setting Up Photoshop and Assigning a Profile	141
Selecting Print Settings and Printing	143
Chap 6-Maintaining and Transporting the Printer	145
Checking Printer Status	145
Printing Status Information	146
Viewing Status Information	146
Checking Printer Status From the Printer Driver	147
Checking and Cleaning the Print Head	148
Running the Nozzle Check and Head Cleaning Utilities	148
Checking and Cleaning the Print Head Using the Control Panel	150
Automatically Checking and Cleaning the Print Head	150
Running Cleaning Cycles	151
Aligning the Print Head	152
Replacing Ink Cartridges	153
Switching Black Ink Mode	157
Changing the Date and Time	157
Using Maintenance Mode	158
Replacing the Paper Cutter	159
Removing the Old Cutter	159
Installing the New Cutter	161
Replacing the Maintenance Tank	163
Cleaning the Printer	165
Transporting or Storing the Printer	167
Preparing the Printer for Shipment	167
Moving the Printer on the Stand	169
Setting Up the Printer After Transportation	170
Chap 7-Solving Problems	171
Diagnosing Problems	171
Checking Error Messages and Lights	172
Auto Take-Up Reel Error Messages	176
Improving Print Quality	177
Solving Operational Problems	180
Solving Miscellaneous Printing Problems	181
Solving Paper Problems	183
Fixing Paper Eject Problems	184
Clearing Paper Jams	185
Solving Problems With the Optional Auto Take-Up Reel	187
Uninstalling and Reinstalling the Printer Driver	187
Mac OS X	187
Windows	188
Appendix A: Specifications	189
Clearing Stored Print Information	189
Environmental	189
Electrical	190
Dimensions and Weight	190
Printer Interfaces	190
Safety Approvals	191
Media	191
Roll Paper	191
Cut Sheets	194
Printable Area	198
Ink Cartridges	198
Appendix B: Using the Optional Auto Take-Up Reel	199
Loading Roll Paper Onto the Take-Up Reel	200
Winding Prints Forward	201
Winding Prints Backward	202
Printing Using the Auto Take-Up Reel	203
Reversing the Paper Stops for a 2-inch Paper Reel Core	204
Installing a Take-Up Reel Core	206
Appendix C: Control Panel	209
Control Panel Buttons and Lights	209
Buttons	209
Lights	211
LCD Screen Icons	212
Menu Setting Summary	213

Match case Limit results 1 per page

179

Solving Problems

179

Your print has gaps or

appears faint.

◗

Check the expiration date printed on each of the ink cartridges. If the

cartridge is too old, replace it as described on page 153.

◗

Make sure the

Media Type

setting in the printer software is correct.

◗

Run a nozzle check and cleaning cycle (see page 148).

◗

Check the ink indicators and light and replace ink cartridges if your ink supply

is low, as described on page 153. (If you replace ink cartridges with the

printer turned off, the ink indicators will not be accurate.)

◗

The paper thickness setting is not correct for your paper. Use your printer

software (page 94 for Mac OS X or page 126 for Windows) to choose the

correct setting. When you’re done printing with a custom paper

configuration, be sure to return the setting to standard (

STD

◗

The PLATEN GAP setting is too wide. Use the menu system to change the

setting to

STANDARD

, or to

NARROW

if printing on very thin paper. See

page 75 for instructions.

Your print appears blurry or

smeared.

◗

Make sure the

Media Type

setting in the printer software is correct.

◗

If you’re printing on non-Epson media, you may need to adjust the paper

thickness setting, drying time, or color density. Use your printer software

(page 94 for Mac OS X or page 126 for Windows) to choose the correct

setting. When you’re done printing with a custom paper configuration, be

sure to return the setting to standard (

STD

◗

Your paper doesn’t meet the required specifications or wasn’t stored in a

dry, humidity-free environment. Load new paper.

◗

If you’re using cut sheet media, make sure the printable side is face-up.

◗

Ink has leaked into the paper path. Wipe the paper path area of the printer

with a soft, clean cloth. See page 165 for cleaning instructions.

◗

Turn off the

High Speed

setting.

◗

The PLATEN GAP setting is too narrow. Use the control panel to change the

setting to

WIDE

WIDER

, or

WIDEST

. See page 75 for instructions.

◗

Run a nozzle check and cleaning cycle (see page 148).

◗

You may need to uninstall and reinstall the printer driver (see page 187).

◗

If ink is smeared on the back of your print, make sure PAPER SIZE CHECK is

in the control panel menu. This prevents printing beyond the edge of the

paper and soiling the inside of the printer.

Problem

Solution