Epson Stylus Pro 7890 User's Guide - Page 183

Solving Problems | 183 Solving Paper Problems If paper feed or paper jam problems occur frequently, try one or more of the following solutions: • For roll paper, try adjusting the Paper Suction setting. See page 81 for more information. You can also adjust this setting through your printer driver. • For heavy or thick media, follow the instructions on page 74 to load the media correctly. • Make sure the paper is not folded, wrinkled, or damp. • Make sure the printer's environment falls within the required temperature and humidity range. • Make sure the paper is not too thick or too thin. See page 55, page 191, and page 194 for paper specifications. • Make sure no foreign objects are inside the paper path. • Make sure the printer isn't located in a brightly lit area. The paper sensors may not operate correctly. • Make sure the Media Type and Paper Source settings in the printer software are correct. • Make sure the PLATEN GAP setting is correct for the paper or media you're printing on. See page 75 for more information. • If you're not using Epson media, use a paper configuration to adjust for the paper's thickness and drying time; see page 94 (for Mac OS X) or page 125 (for Windows). 183