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Epson SureColor P7000 Commercial Edition User Manual - Page 186

Nothing Prints, Cannot Print Over a Network, Solving Printing Problems, Interface Specifications

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Nothing Prints If you have sent a print job and nothing prints, try these solutions: • Make sure your printer is turned on. • Make sure any interface cables are connected securely at both ends. If you have a spare cable, try connecting with the spare cable. • Check the model and specifications of the interface cable to see if the cable is appropriate for your computer and printer. • If you connected your printer to a USB hub, make sure it is a first-tier hub. If it still does not print, connect your printer directly to your computer instead of the hub. • Make sure the USB hub is recognized correctly on the computer. Disconnect all USB hubs from the computer and connect the printer directly to the computer's USB port. • Make sure the USB cable length does not exceed 10 feet (3 m). Parent topic: Solving Printing Problems Related references Interface Specifications Cannot Print Over a Network If you cannot print over a network, try these solutions: • Make sure that your printer is turned on. • Make sure you installed your printer's network software as described in the Network Guide. • If you are using TCP/IP, make sure the printer's IP address is set correctly for your network. If your network does not assign IP addresses using DHCP, set the IP address manually. • Check your wired LAN router or access point to see if the LED for the port to which your printer is connected is on or flashing. If the link LED is off, try the following: • Make sure the Ethernet cable is securely connected to your printer and to your router, access point, switch, or hub. • Try connecting your printer to a different port or a different router, access point, switch, or hub. • Try connecting with a different Ethernet cable. • Try printing to your printer from another computer on the network. Parent topic: Solving Printing Problems 186

Section	Page
Contents	3
Introduction to Your Printer	10
Printer Features	10
Optional Equipment and Replacement Parts	10
Notations Used in the Documentation	11
Printer Part Locations	11
Product Parts - Front	12
Product Parts - Back	13
Control Panel Parts	14
Media Handling	18
Roll Paper Handling	18
Loading Roll Paper	18
Cutting Roll Paper	28
Cutting Roll Paper Manually	29
Printing Trim Lines	29
Removing Roll Paper	30
Cut Sheet Handling	34
Loading Cut Sheets	35
Loading Thick or Large Cut Sheets	37
Adjusting the Platen Gap	40
Using the Paper Basket	41
Catching Printouts Under the Product	41
Catching Printouts in Front of the Product	49
Storing the Paper Basket	53
Creating Paper Configurations	56
Printing a Paper Configuration List	57
Selecting Custom Paper Configurations	58
Using the Auto Take-up Reel	58
About the Optional Auto Take-up Reel	58
Take Up with the Printable Side In	59
Take Up with the Printable Side Out	63
Removing Media from the Optional Auto Take-up Reel	68
Available Epson Papers	69
Borderless Paper Type Compatibility	78
Printing from a Computer	79
Printing with Windows	79
Selecting Basic Print Settings - Windows	79
Paper Configuration Options - Windows	83
Advanced B&W Photo Options - Windows	84
Print Quality Options - Windows	85
Color Management Options - Windows	85
Advanced Color Controls - Windows	87
Paper Source Options - Windows	87
Roll Paper Options - Windows	88
Using Layout Manager - Windows Only	91
Selecting Print Layout Options - Windows	97
Reduce/Enlarge Options - Windows	98
Multi-Page Printing Options - Windows	98
Selecting Additional Settings - Windows	99
Printing Your Document or Photo - Windows	101
Checking Print Status - Windows	103
Saving, Sharing, and Customizing the Printer Settings	103
Saving and Sharing Print Settings - Windows	104
Saving and Sharing Media Settings - Windows	105
Editing Print Setting Displays - Windows	106
Selecting Default Print Settings - Windows	108
Changing the Language of the Printer Software Screens	109
Changing Automatic Update Options	111
Printing with OS X	111
Selecting Basic Print Settings - OS X	112
Advanced Color Settings - OS X	117
Output Resolution Settings - OS X	119
Print Options - OS X	119
Selecting Roll Paper Settings - OS X	120
Selecting Paper Configuration Settings - OS X	123
Advanced Media Control Options - OS X	123
Selecting Print Layout Options - OS X	124
Managing Color - OS X	125
Color Matching Options - OS X	125
Sizing Printed Images - OS X	126
Selecting Printing Preferences - OS X	126
Printing Preferences - OS X	127
Printing Your Document or Photo - OS X	128
Checking Print Status - OS X	128
Using the Control Panel Menus	130
Accessing the Printer's Menus	130
Maintenance Menu Settings	130
Paper Menu Settings	132
Printer Setup Menu Settings	136
Printer Status Menu Settings	138
Network Setup Menu Settings	139
Preferences Menu Settings	140
Administrator Menu Settings	140
Replacing Ink Cartridges	142
Checking Cartridge Status with Windows	142
Checking Cartridge Status with OS X	145
Purchase Epson Ink Cartridges	146
Ink Cartridge and Maintenance Box Part Numbers	146
Removing and Installing Ink Cartridges	148
Replacing Maintenance Boxes	151
Switch Black Ink Type	153
Switching the Black Ink Type	154
Black Ink Type Media List	154
Adjusting Print Quality	156
Print Head Maintenance	156
Print Head Nozzle Check	156
Checking the Nozzles Using the Product Control Panel	156
Checking the Nozzles Using a Computer Utility	157
Print Head Cleaning	159
Cleaning the Print Head Using the Product Control Panel	160
Cleaning the Print Head Using a Computer Utility	161
Print Head Alignment	163
Aligning the Print Head Automatically Using the Product Control Panel	164
Aligning the Print Head Automatically Using a Computer Utility	165
Aligning the Print Head Manually Using the Product Control Panel	166
Maintenance	168
Cleaning Your Product	168
Replacing the Cutter	171
Moving or Transporting the Product	174
Moving the Product Short Distances	174
Moving the Product Long Distances	175
Solving Problems	179
Product Status Messages	179
Solving Printer Problems	185
Printer Does Not Turn On	185
LCD Screen Shuts Off	185
Solving Printing Problems	185
Nothing Prints	186
Cannot Print Over a Network	186
Print Head Moves But Nothing Prints	187
Red Light Shines Inside the Printer	187
Solving Paper Problems	187
Paper Feeding Problems	187
Roll Paper Jam Problems	188
Cut Sheet Paper Jam Problems	194
Paper Does Not Collect in the Basket or is Creased	197
Solving Print Quality Problems	197
Nozzle Check Pattern Prints Incorrectly	197
Overall Print Quality is Poor	198
Lines Are Misaligned	199
Prints are Scuffed or Smeared	199
Margins Appear in Borderless Prints	200
Too Much Ink is Consumed	201
Where to Get Help	201
Technical Specifications	202
Windows System Requirements	202
Mac System Requirements	203
Paper Specifications	203
Printable Area Specifications	205
Ink Cartridge Specifications	208
Dimension Specifications	209
Electrical Specifications	210
Environmental Specifications	210
Interface Specifications	211
Safety and Approvals Specifications	211
Notices	212
Important Safety Instructions	212
General Product Safety Instructions	212
Ink Cartridge Safety Instructions	214
FCC Compliance Statement	215
Open Source Software License	215
Trademarks	225
Copyright Notice	225
A Note Concerning Responsible Use of Copyrighted Materials	226

Match case Limit results 1 per page

Nothing Prints

If you have sent a print job and nothing prints, try these solutions:

• Make sure your printer is turned on.

• Make sure any interface cables are connected securely at both ends. If you have a spare cable, try

connecting with the spare cable.

• Check the model and specifications of the interface cable to see if the cable is appropriate for your

computer and printer.

• If you connected your printer to a USB hub, make sure it is a first-tier hub. If it still does not print,

connect your printer directly to your computer instead of the hub.

• Make sure the USB hub is recognized correctly on the computer. Disconnect all USB hubs from the

computer and connect the printer directly to the computer's USB port.

• Make sure the USB cable length does not exceed 10 feet (3 m).

Parent topic:

Solving Printing Problems

Related references

Interface Specifications

Cannot Print Over a Network

If you cannot print over a network, try these solutions:

• Make sure that your printer is turned on.

• Make sure you installed your printer's network software as described in the

Network Guide

• If you are using TCP/IP, make sure the printer's IP address is set correctly for your network. If your

network does not assign IP addresses using DHCP, set the IP address manually.

• Check your wired LAN router or access point to see if the LED for the port to which your printer is

connected is on or flashing. If the link LED is off, try the following:

• Make sure the Ethernet cable is securely connected to your printer and to your router, access point,

switch, or hub.

• Try connecting your printer to a different port or a different router, access point, switch, or hub.

• Try connecting with a different Ethernet cable.

• Try printing to your printer from another computer on the network.

Parent topic:

Solving Printing Problems

186