Fujitsu 6010N Operator's Guide - Page 400
Other Troubleshooting, 8.5 Points to Check before Contacting Your FUJITSU Scanner Dealer
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8.4 Other Troubleshooting This section describes problems that may occur during scanning and gives information on how to deal with them. Before requesting repair, check the following list of common problems. If the problem still cannot be solved after consulting the troubleshooting suggestions, check the points in "8.5 Points to Check before Contacting Your FUJITSU Scanner Dealer" (page 369) and then contact your FUJITSU scanner dealer or an authorized FUJITSU scanner service provider. Problem Scanner cannot be turned on. Scanning does not start. Even after pressing the Scan button, scanning does not start. Check item Has the Startup button been pressed? Are the AC cable and AC adapter properly connected to the scanner? Has the document been loaded correctly into the ADF paper chute? Is the ADF completely closed? Does the same problem occur after turning the scanner power off and back on again, and re-logging in? Is the button displayed on the touch panel? Suggestion Press the Startup button. Connect the AC cable and the AC adapter. Disconnect the AC cable from the scanner, wait at least ten seconds, then reattach the cable and turn the power back on again. If the problem persists, contact your FUJITSU scanner dealer or an authorized FUJITSU scanner service provider. Reload the documents into the ADF paper chute. Close the top cover completely. If the error status persists, contact your FUJITSU scanner dealer or an authorized FUJITSU scanner service provider. The Scan button can only be used on the following screens. • "Send e-Mail" screen • "Send Fax" screen • "Print" screen • "Save" screen • "Scan Viewer" screen • "Scan Test" screen 366