Fujitsu 6010N Operator's Guide - Page 441
Message, Action, If only the SMTP server
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Code 81002003 81002004 Message Alert notification e-mail could not be sent. Device monitoring service error. Action Check the following: • Check if the computer connected to the SMTP server is running properly. • Check if an e-mail can be sent to the address from another personal computer in the network. • By performing a ping test, check if the SMTP server or the network connection to the SMTP server is working properly. If there is no response from the SMTP server ping test, check that the system network is functioning normally by performing an SMTP server ping test from another machine in the network. • If the system network is not operating correctly, refer to "Failure to connect to a server using its IP address" (page 359) for further solutions. • If only the SMTP server cannot connect to the network, request the network administrator to check that the SMTP server and the network connection to the server are functioning normally. Contact your FUJITSU scanner dealer or an authorized FUJITSU scanner service provider. D Network Scanner fi-6000NS Operator's Guide 407