HP 2300n HP Business Inkjet 2300 - User Guide - Page 87

Support and warranty, Contacting customer support - user guide

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7 Support and warranty Contacting customer support Note If your printer is not operating properly and the troubleshooting suggestions in this guide do not solve the problem, try using one of the following support services to obtain assistance. HP help on the Web Visit http://www.hp.com/support/businessinkjet2300 to find information for your printer. You will be able to view information about setting up and using your printer, downloading printer drivers, solving a problem, ordering supplies and accessories, and viewing the printer warranty. HP Instant Support HP Instant Support provides you with product-specific services, troubleshooting tips, and information about your printer's ink and media usage. You can use HP Instant Support from the Toolbox (Windows users only) or embedded Web server if the printer is connected to an IP-based network. z From the Toolbox (Windows only) On the Information tab in the Toolbox, click HP Instant Support. Follow the instructions to display the current HP Instant Support information for your printer. z From the embedded Web server In a Web browser, type the IP address assigned to the printer. In the Other Links section of Information or Settings tab, click HP Instant Support. Do not bookmark Web pages used to display HP Instant Support. If you bookmark this site and connect to it using the bookmark, the pages will not display the current information. Instead, connect from the embedded Web server or from the Toolbox. ENWW 7-1

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ENWW
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7
Support and warranty
Contacting customer support
If your printer is not operating properly and the troubleshooting suggestions in this guide do not
solve the problem, try using one of the following support services to obtain assistance.
HP help on the Web
Visit
to find information for your printer. You will be
able to view information about setting up and using your printer, downloading printer drivers,
solving a problem, ordering supplies and accessories, and viewing the printer warranty.
HP Instant Support
HP Instant Support provides you with product-specific services, troubleshooting tips, and
information about your printer’s ink and media usage.
You can use HP Instant Support from the Toolbox (Windows users only) or embedded Web server
if the printer is connected to an IP-based network.
From the Toolbox (Windows only)
On the
Information
tab in the Toolbox, click
HP Instant Support
. Follow the instructions to
display the current HP Instant Support information for your printer.
From the embedded Web server
In a Web browser, type the IP address assigned to the printer. In the Other Links section of
Information or Settings tab, click
HP Instant Support
.
Note
Do not bookmark Web pages used to display HP Instant Support. If you bookmark this site
and connect to it using the bookmark, the pages will not display the current information. Instead,
connect from the embedded Web server or from the Toolbox.