HP 3500cp Service Manual - Page 45

System Error: Problem Description: Corrective Action: 010036 0000XX00 A short circuit in the Y/XĆaxis or ANY stepper motor. This short circuit is causing some of the fuses in the Electronics Module to burn. Error data: 00000800 ³ Problem with the YĆaxis. 00001000 ³ Problem with the XĆaxis. Try the following: D Check which stepper motor has failed by measuring the resistance values of the connectors. Make sure that you check the resistance between pins 1Ć3 and 4Ć6. If any of the stepper motors are burnt, you will get a value of X0Ć5 ohms. ONCE YOU HAVE IDENTIFIED THE FAILING MOTOR YOU MUST REPLACE THE FAILING MOTOR ASSEMBLY AND THE ELECTRONICS MODULE TOGETHER AT THE SAME TIME TO SOLVE THE PROBLEM. IF YOU INSTALL A NEW ELECTRONICS MODULE WITHOUT REPLACING THE FAILING MOTOR, THE ELECTRONICS MODULE WILL BE BURNED AGAIN. Stepper Motor Bail Refill Service Station (XĆaxis) Service Station (ZĆaxis) Primer Elevator Resistance (ohms) 120  20% 200  20% 54.4  20% 50  20% 46  20% 52  20% System Error Codes HP DesignJet CP Series Printers 2-11