HP 3500cp Service Manual - Page 47

Switch the Printer OFF and ON again. During

Page 47 highlights

System Error: Problem Description: Corrective Action: 010039 A Printhead voltage could not be set Ć Carriage PCA Failure Try the following: D Make sure that the Trailing Cable is connected correctly. D Replace the Trailing Cable ' page 8Ć36. D Replace the Carriage Assembly ' page 8Ć42. Only replace one component at a time and check if the error has gone before replacing another component. Using this procedure you will be able to determine exactly which component failed. System Error: Problem Description: Corrective Action: 010040 The Ambient Temperature measured is out of the normal range. Try the following: D Make sure that the Trailing Cable is connected correctly. D Replace the Trailing Cable ' page 8Ć36. D Replace the Carriage Assembly ' page 8Ć42. D Replace the Electronics Module ' page 8Ć6. Only replace one component at a time and check if the error has gone before replacing another component. Using this procedure you will be able to determine exactly which component failed. System Error: Problem Description: Corrective Action: 010041 Problem in setting the Printhead Voltage. Switch the Printer OFF and ON again. During initialization another error code will appear. Refer to the relevant error code for further information. System Error Codes HP DesignJet CP Series Printers 2-13

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System Error Codes
2-13
HP DesignJet CP Series Printers
System Error:
010039
Problem Description:
A Printhead voltage could not be set Ć Carriage
PCA Failure
Corrective Action:
Try the following:
D
Make sure that the Trailing Cable is connected
correctly.
D
Replace the Trailing Cable
'
page 8Ć36.
D
Replace the Carriage Assembly
'
page 8Ć42.
Only replace one component at a time and
check if the error has gone before replacing
another component. Using this procedure
you will be able to determine exactly which
component failed.
System Error:
010040
Problem Description:
The Ambient Temperature measured is out of the
normal range.
Corrective Action:
Try the following:
D
Make sure that the Trailing Cable is connected
correctly.
D
Replace the Trailing Cable
'
page 8Ć36.
D
Replace the Carriage Assembly
'
page 8Ć42.
D
Replace the Electronics Module
'
page 8Ć6.
Only replace one component at a time and
check if the error has gone before replacing
another component. Using this procedure
you will be able to determine exactly which
component failed.
System Error:
010041
Problem Description:
Problem in setting the Printhead Voltage.
Corrective Action:
Switch the Printer OFF and ON again. During
initialization another error code will appear. Refer
to the relevant error code for further information.