HP 3500cp Service Manual - Page 54
Replace the Refill Interconnect PCA, Replace the Elevator Assembly
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System Error: Problem Description: Corrective Action: 020001 Error in finding the Elevator home position. Try the following: D Make sure that there are no obstacles in the Elevator path. Check if the ink cartridges are installed correctly on the Elevator. D Make sure that the Refill Interconnect Cable (the black cable that connects the Refill Assembly and Elevator to the Electronics Module) is correctly connected to the Electronics Module. D Make sure that the cables for the Elevator Stepper Motor and Sensor are correctly connected to the Refill Interconnect PCA. D Make sure that the Elevator Stepper Motor is NOT shorted. D Replace the Refill interconnect cable ' Page 8Ć87. D Replace the Refill Interconnect PCA ' Page 8Ć64. D Replace the Elevator Assembly ' Page 8Ć52. D Replace the Electronics Module ' page 8Ć6. Only replace one component at a time and check if the error has gone before replacing another component. Using this procedure you will be able to determine exactly which component failed. 2-20 HP DesignJet CP Series Printers System Error Codes