HP 3500cp Service Manual - Page 91

Electronics Failure, In these cases, Hard Disk Failure, In this case, Line Sensor Failure

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Electronics Failure If there is a problem with the components within the Electronics module then the following messages will appear. D D0101 Fail" Ć The Swath RAM has failed. D D0102 Fail" Ć The Writing System and Printhead control ASIC rotator failed. D D0103 Fail" Ć The EEROM is corrupted. In these cases, Replace the Electronics Module ' page 8Ć6. Hard Disk Failure If there is a problem with the Hard Disk then the following message will appear. D D0104 Fail" Ć The Hard Disk has failed. In this case, try one of the following: 1 If the Error Code appears again then check that the Hard Disk data cable is correctly connected at both ends. Also check that the Hard Disk Power Cable is correctly connected. 2 Replace the Hard Disk data cable ' page 8Ć12. 3 If the Error Code continues to appear, then replace the Hard Disk ' page 8Ć12. Line Sensor Failure If there is a problem with the Line Sensor then the following message will appear. D D0105 Fail" Ć The Line Sensor presence test failed. In this case, try one of the following: 1 Check if the Line Sensor is installed and connected correctly. 2 Check and if necessary replace the Trailing Cable ' page 8Ć36. 3 Replace the Carriage Assembly ' page 8Ć42. Only replace one component at a time and perform the test again before replacing another component. Using this procedure you will be able to determine exactly which component failed. The test is continued on the next page. Service Tests HP DesignJet CP Series Printers 4-7

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Service Tests
4-7
HP DesignJet CP Series Printers
Electronics Failure
If t!ere "s a (r’b$e% w"t! t!e c’%(’&e&ts w"t!"& t!e E$ectr’&"cs %’du$e
t!e& t!e f’$$’w"&° %essa°es w"$$ a((ear.
D
±D0101 Fa"$² Ć T!e Swat! RAM !as fa"$ed.
D
±D0102 Fa"$² Ć T!e Wr"t"&° Syste% a&d Pr"&t!ead c’&tr’$ ASIC r’tat’r fa"$ed.
D
±D0103 Fa"$² Ć T!e EEROM "s c’rru(ted.
In these cases,
Replace the Electronics Module
'
page 8Ć6.
Hard Disk Failure
If t!ere "s a (r’b$e% w"t! t!e Hard D"s# t!e& t!e f’$$’w"&° %essa°e w"$$ a((ear.
D
±D0104 Fa"$² Ć T!e Hard D"s# !as fa"$ed.
In this case,
try ’&e ’f t!e f’$$’w"&°:
1
If the Error Code appears again then check that the Hard Disk data
cable is correctly connected at both ends. Also check that the Hard Disk
Power Cable is correctly connected.
2
Replace the Hard Disk data cable
'
page 8Ć12.
3
If the Error Code continues to appear, then replace the Hard Disk
'
page 8Ć12.
Line Sensor Failure
If t!ere "s a (r’b$e% w"t! t!e L"&e Se&s’r t!e& t!e f’$$’w"&° %essa°e w"$$ a((ear.
D
±D0105 Fa"$² Ć T!e L"&e Se&s’r (rese&ce test fa"$ed.
In this case,
try ’&e ’f t!e f’$$’w"&°:
1
Check if the Line Sensor is installed and connected correctly.
2
Check and if necessary replace the Trailing Cable
'
page 8Ć36.
3
Replace the Carriage Assembly
'
page 8Ć42.
Only replace one component at a time and perform the test
again before replacing another component. Using this procedure
you will be able to determine exactly which component failed.
The test is continued on the next page.