HP 3500cp Service Manual - Page 60
Replace the Tensioner Holder Assembly with, Replace the YĆaxis Motor Assembly
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System Error: Problem Description: Corrective Action: 020011 Error during initialization of the YĆaxis. Try the following: D Switch the printer OFF and ON again and check if the error code disappears. If the error code disappears, do NOT try to troubleshoot any further. D Check that the Encoder Strip is NOT damaged or dirty. If necessary, clean the encoder strip, or if damaged, replace the Encoder Strip ' Page 8Ć32. D Clean and lubricate the slider rods. D Replace the YĆaxis Motor Assembly ' Page 8Ć45. D Replace the Tensioner Holder Assembly (with spring) ' Page 8Ć39. D Replace the YĆaxis belt ' Page 8Ć39. D Replace the Carriage Assembly ' page 8Ć42. Only replace one component at a time and check if the error has gone before replacing another component. Using this procedure you will be able to determine exactly which component failed. System Error: Problem Description: Corrective Action: 040xxx MIO Card Error Try the following: D Press ENTER and switch the printer OFF. Make sure the MIO card is installed correctly and switch the printer ON again. If this error code continues to appear then replace the MIO Card. D If the system error continues to appear after replacing the MIO card, then replace the Electronics Module ' page 8Ć6. 2-26 HP DesignJet CP Series Printers System Error Codes