HP 3500cp Service Manual - Page 56
Replace the Refill Interconnect cable
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System Error: Problem Description: Corrective Action: 020003 Error in finding the Refill Stepper Motor home position. Try the following: D Perform the Refill Calibration ' page 5Ć8. D Make sure that there are no obstacles in the Refill path. D Make sure that the Refill Interconnect Cable (the black cable that connects the Refill Assembly and Elevator to the Electronics Module) is correctly connected to the Electronics Module. D Make sure that the cables for the Refill Stepper Motor and Sensor are correctly connected to the Refill Interconnect PCA. D Make sure that the Refill stepper motor is NOT shorted. D Replace the Refill Interconnect cable ' Page 8Ć87. D Replace the Refill Interconnect PCA ' Page 8Ć64. D Replace the Refill Assembly ' Page 8Ć55. D Replace the Electronics Module ' page 8Ć6. Only replace one component at a time and check if the error has gone before replacing another component. Using this procedure you will be able to determine exactly which component failed. 2-22 HP DesignJet CP Series Printers System Error Codes