HP Deskjet 1200c HP Business Inkjet 1200 - User Guide - Page 27

Calibrating the color, Troubleshooting tips and resources, General troubleshooting tips - specifications

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Calibrating the color Whenever you replace a printhead, the printer automatically calibrates the colors to ensure the best print quality. If you are not satisfied with the appearance of the colors, you can calibrate colors manually. z Toolbox (Windows) Click the Printer Services tab. Then, click Calibrate Color and follow the onscreen instructions. z HP Inkjet Toolbox (Mac OS) Click Calibrate Color and follow the onscreen instructions. Troubleshooting tips and resources Use the following tips and resources to resolve printing problems. z For paper jam, see Clearing jams. z For paper-feed problems, such as the paper skew and paper pick, see Resolving paper-feed problems. Some printer problems can be resolved by resetting the printer. To reset the printer 1 While pressing the Configuration Page button, press (Resume button) three times. 2 Wait about 20 seconds, and then press (Power button) to turn off the printer. 3 Disconnect the power cord from the printer. 4 Wait about 20 seconds, and then reconnect the power cord. 5 Press (Power button) to turn on the printer. General troubleshooting tips Ensure the following: z Power light is on and not blinking. When the printer is first turned on, it takes approximately 45 seconds to warm up. z Make sure the printer is in the Ready state. If lights are on or blinking, see Printer lights reference. z No error messages appear on the computer screen. z Power cord and other cables are working and firmly connected to the printer. Make sure the printer is connected firmly to a functioning alternating current (AC) power outlet and is turned on. See Printer specifications for voltage requirements. z Media is loaded correctly in the tray and is not jammed in the printer. z Printheads and ink cartridges are properly installed in their correct color-coded slots. Press down firmly on each one to ensure proper contact. Ensure you have removed the tape from each printhead. z Printhead latch and all covers are closed. ENWW 25

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ENWW
25
Calibrating the color
Whenever you replace a printhead, the printer automatically calibrates the colors to ensure the
best print quality. If you are not satisfied with the appearance of the colors, you can calibrate
colors manually.
Toolbox (Windows)
Click the
Printer Services
tab. Then, click
Calibrate Color
and follow the onscreen
instructions.
HP Inkjet Toolbox (Mac OS)
Click
Calibrate Color
and follow the onscreen instructions.
Troubleshooting tips and resources
Use the following tips and resources to resolve printing problems.
For paper jam, see
Clearing jams
.
For paper-feed problems, such as the paper skew and paper pick,
see
Resolving paper-feed problems
.
Some printer problems can be resolved by resetting the printer.
To reset the printer
1
While pressing the Configuration Page button, press
(Resume button) three times.
2
Wait about 20 seconds, and then press
(Power button) to turn off the printer.
3
Disconnect the power cord from the printer.
4
Wait about 20 seconds, and then reconnect the power cord.
5
Press
(Power button) to turn on the printer.
General troubleshooting tips
Ensure the following:
Power light is on and not blinking. When the printer is first turned on, it takes
approximately 45 seconds to warm up.
Make sure the printer is in the Ready state. If lights are on or blinking, see
Printer lights
reference
.
No error messages appear on the computer screen.
Power cord and other cables are working and firmly connected to the printer. Make sure
the printer is connected firmly to a functioning alternating current (AC) power outlet and is
turned on. See
Printer specifications
for voltage requirements.
Media is loaded correctly in the tray and is not jammed in the printer.
Printheads and ink cartridges are properly installed in their correct color-coded slots.
Press down firmly on each one to ensure proper contact. Ensure you have removed the
tape from each printhead.
Printhead latch and all covers are closed.