HP Deskjet 1200c HP Business Inkjet 1200 - User Guide - Page 37

Resolving paper-feed problems, Tray cannot be inserted, Another paper-feed problem is occurring

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Resolving paper-feed problems This section provides solutions to common paper-feed problems. For information on resolving jams, see Clearing jams. Tray cannot be inserted z With the tray removed from the printer, turn the printer off and then on again. Reinsert the tray. z Make sure that the tray is aligned with the printer opening. Another paper-feed problem is occurring Media is not supported for the printer or tray Use only media that is supported for the printer and the tray being used. See Understanding specifications for supported media. Media is not picked up from tray 1 or tray 2 z Make sure the media guides are set to the correct markings in the trays for the media size you are loading. Also make sure the guides are snug, but not tight, against the stack. z Make sure media in the tray is not curled. Uncurl paper by bending it in the opposite direction of the curl. z Make sure the tray is inserted properly. Media is not coming out correctly z Make sure the output tray extension is extended, otherwise, printed pages may fall off the printer. z Remove excess media from the output tray. There is a limit to the number of sheets the tray can. z If the auto-duplex unit is not installed properly during a duplex job, media may exit through the rear of the printer. Reinstall the auto-duplex unit or close its cover. ENWW 35

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ENWW
35
Resolving paper-feed problems
This section provides solutions to common paper-feed problems.
For information on resolving jams, see
Clearing jams
.
Tray cannot be inserted
With the tray removed from the printer, turn the printer off and then on again.
Reinsert the tray.
Make sure that the tray is aligned with the printer opening.
Another paper-feed problem is occurring
Media is not supported for the printer or tray
Use only media that is supported for the printer and the tray being used.
See
Understanding specifications for supported media
.
Media is not picked up from tray 1 or tray 2
Make sure the media guides are set to the correct markings in the trays for the media size
you are loading. Also make sure the guides are snug, but not tight, against the stack.
Make sure media in the tray is not curled. Uncurl paper by bending it in the opposite
direction of the curl.
Make sure the tray is inserted properly.
Media is not coming out correctly
Make sure the output tray extension is extended, otherwise, printed pages may fall off
the printer.
Remove excess media from the output tray. There is a limit to the number of sheets the
tray can.
If the auto-duplex unit is not installed properly during a duplex job, media may exit through
the rear of the printer. Reinstall the auto-duplex unit or close its cover.