HP Deskjet 1200c HP Business Inkjet 1200 - User Guide - Page 6

4

ENWW

Troubleshooting installation issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Problems printing an alignment page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Problems installing software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Problems connecting to a network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Clearing jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

4

Printer lights reference

Control panel parts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Understanding control panel parts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Interpreting control panel lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Network connector lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Understanding network connector parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Interpreting network connector lights. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

5

Configuring and managing the printer

Managing the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Overview of printer management tasks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Overview of printer management tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Understanding the configuration page

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Upgrading the firmware in the printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Configuring the printer (Windows) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Direct connection

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Network connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Wireless connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Configuring the printer (Mac OS) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Installing the software for wireless communication . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Configuring wireless communication options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Configuring basic wireless communication settings . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Configuring wireless security settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Reducing interference in a wireless network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Uninstalling the printer software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

A

HP supplies and accessories

Ordering printing supplies online . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Ink supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

HP Media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

B

Support and warranty

Obtaining electronic support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

Obtaining HP telephone support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

Before you call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

Telephone support numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Hewlett-Packard limited warranty statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

C

Printer specifications

Printer specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Section	Page
Contents	5
Getting started	8
Finding other resources for the product	8
Understanding the printer parts	9
Using the printer	11
Selecting print media	11
Tips for selecting and using print media	11
Understanding specifications for supported media	12
Setting minimum margins	14
Loading media	15
Configuring trays	16
Changing print settings	17
Canceling a print job	18
Printing on both sides (duplexing)	18
Guidelines for printing on both sides of a page	18
To perform duplexing (Windows)	19
To perform automatic duplexing (Mac OS)	19
To perform manual duplexing (Mac OS 9, version 9.1 and later)	20
Printing on special and custom-sized media	20
Maintaining and troubleshooting	22
Replacing the ink cartridges	22
Maintaining the printheads	23
Calibrating the color	27
Troubleshooting tips and resources	27
General troubleshooting tips	27
Resolving printing problems	28
Printer shuts down unexpectedly	28
All printer lights are blinking	28
Printer is not responding (nothing prints)	28
Printer does not accept printhead	30
Printer takes a long time to print	30
Blank page printed	31
Something on the page is missing or incorrect	31
Placement of the text or graphics is wrong	32
Poor print quality and unexpected printouts	33
Meaningless characters print	34
Ink is smearing	34
Ink is not filling the text or graphics completely	35
Output is faded or dull colored	35
Colors are printing as black and white	35
Wrong colors are printing	35
Printout shows bleeding colors	36
Colors do not line up properly	36
Lines or dots are missing from text or graphics	36
Resolving paper-feed problems	37
Tray cannot be inserted	37
Another paper-feed problem is occurring	37
Resolving printer management problems	38
Embedded Web server (EWS) cannot be opened	38
Troubleshooting installation issues	39
Problems printing an alignment page	39
Problems installing software	39
Problems connecting to a network	40
Clearing jams	41
Printer lights reference	44
Control panel parts	44
Understanding control panel parts	44
Interpreting control panel lights	45
Network connector lights	48
Understanding network connector parts	48
Interpreting network connector lights	49
Configuring and managing the printer	50
Managing the printer	50
Overview of printer management tasks	50
Overview of printer management tools	56
Understanding the configuration page	63
Upgrading the firmware in the printer	64
Configuring the printer (Windows)	65
Direct connection	65
Network connection	67
Wireless connection	69
Configuring the printer (Mac OS)	71
Installing the software for wireless communication	73
Configuring wireless communication options	76
Configuring basic wireless communication settings	76
Configuring wireless security settings	77
Reducing interference in a wireless network	78
Uninstalling the printer software	78
HP supplies and accessories	80
Ordering printing supplies online	80
Accessories	81
Supplies	81
Ink supplies	81
HP Media	81
Support and warranty	84
Obtaining electronic support	84
Obtaining HP telephone support	84
Before you call	84
Telephone support numbers	85
Hewlett-Packard limited warranty statement	89
Printer specifications	91
Printer specifications	91
Regulatory information	95
FCC statement	95
EMI statement (Korea)	96
VCCI statement (Japan)	96
Regulatory model number	96
Power cord statement	96
LED classification	97
Regulatory notices for wireless products	97
Notice to users in Canada/Note à l’attention des utilisateurs Canadien	97
ARIB STD-T66 (Japan)	98
Notice to users in Italy	98
Notice to users in France	98
Notice to users in the European Union	99
Declaration of conformity	100
HP Business Inkjet 1200/1200d/1200dn/1200dtn printer	100
HP Business Inkjet 1200dtwn printer	101
Environmental sustainability program	102
Reduction and elimination	102
Power consumption	102
Hazardous materials	103
Recycling	103
Material safety data sheets	103
End-of-life returns	103
Index	104
Numerics	104
A	104
B	104
C	104
D	104
E	105
F	105
G	105
H	105
I	105
J	106
K	106
L	106
M	106
N	106
O	107
P	107
Q	108
R	108
S	108
T	108
U	109
V	109

HP Deskjet 1200c HP Business Inkjet 1200 - User Guide - Page 6

Configuring the printer Mac OS .69, HP Media.. 79 - ink

Page 6 highlights