Work with print cartridges
.........................................................................................................
65
Handle the print cartridges
.................................................................................................
66
Check the estimated ink levels
...........................................................................................
67
Replace the print cartridges
................................................................................................
67
Use ink-backup mode
.........................................................................................................
71
Ink-backup mode output
...............................................................................................
71
Exit ink-backup mode
...................................................................................................
71
Use a photo print cartridge
.................................................................................................
71
Store the print cartridges
....................................................................................................
72
Print cartridge storage and handling
.............................................................................
72
Print cartridge protector
................................................................................................
72
Align the print cartridges
.....................................................................................................
73
Clean the print cartridges
...................................................................................................
74
Clean the print cartridge contacts
.......................................................................................
75
Clean the area around the ink nozzles
...............................................................................
77
Remove ink from your skin and clothing
.............................................................................
80
11
Shop for ink supplies
.............................................................................................................
81
12 Troubleshooting
View the Readme file
................................................................................................................
83
Hardware setup troubleshooting
...............................................................................................
83
The product will not turn on
................................................................................................
84
Software installation troubleshooting
........................................................................................
87
Uninstall and reinstall the software
.....................................................................................
90
Paper jams
................................................................................................................................
92
Information on paper
..........................................................................................................
93
Print cartridge troubleshooting
..................................................................................................
93
Information on print cartridges
............................................................................................
94
Resolving print cartridge problems
.....................................................................................
95
Resolving print cartridge error messages
...........................................................................
95
Print quality troubleshooting
.....................................................................................................
98
Wrong, inaccurate, or bleeding colors
................................................................................
99
Ink is not filling the text or graphics completely
................................................................
102
The printout has a horizontal band of distortion near the bottom of a borderless
print
...................................................................................................................................
103
Printouts have horizontal streaks or lines
.........................................................................
105
Printouts are faded or have dull colors
.............................................................................
106
Printouts seem blurry or fuzzy
..........................................................................................
108
Printouts are slanted or skewed
.......................................................................................
110
Ink streaks on the back of the paper
................................................................................
110
Print troubleshooting
...............................................................................................................
112
Envelopes print incorrectly
...............................................................................................
112
Borderless printing produces unexpected results
.............................................................
113
The product is not responding
..........................................................................................
113
The product prints meaningless characters
......................................................................
116
Nothing happens when I try to print
..................................................................................
117
The margins are not printing as expected
........................................................................
119
Text or graphics are cut off at the edge of the page
.........................................................
121
A blank page came out while printing
...............................................................................
122
Contents
3
Contents