HP LH4r HP Netserver LXr 8000 Installation Guide - Page 121

If the System Passes the POST Power-On Self Test, but Will Not Function, If the System Passes

Get HP LH4r - NetServer - 256 MB RAM PDF manuals and user guides View all HP LH4r manuals
Add to My Manuals
Save this manual to your list of manuals

Page 121 highlights

Chapter 12 Troubleshooting If the System Passes the POST (Power-On Self Test) but Will Not Function If an error message displays on the screen, read the error message text for actions to take. If the actions do not solve your problem, contact your reseller. If there is no error message, follow these steps: 1. Turn off the server and remove all external peripherals, except the monitor and keyboard. Boot from an internal hard drive and see if the server now works. 2. If the server still doesn't work, turn off the monitor, the server, and all external devices, and check the internal hardware, as follows: a. Unplug the power cord and all telephone cables. b. Check that all accessory boards are firmly seated in their slots. c. Verify that the DIMMs are firmly seated on the memory board. Verify that added DIMMs are HP DIMMs d. Ensure that all disk drive power and data cables are securely and properly connected, both at the rear of each drive. Verify the mass storage configuration with the cabling and switch diagrams e. Replace the HP NetServer cover. f. Replace all power cords and power cables. g. Turn on the monitor. h. Turn on the server at the control panel. i. Check for error messages. 3. Run HP NetServer DiagTools floppy disk. (If you do not have one, you can create one by inserting the NetServer Navigator CD-ROM in a system and selecting DiagTools from the HP NetServer Utilities menu. If the System Passes the POST but Shuts Down While Booting Check for fan failures, power supply failures, or processor failures. Check the control panel LCD to see whether it indicates the correct number of power supplies and processors that are present in the system. 113

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116
  • 117
  • 118
  • 119
  • 120
  • 121
  • 122
  • 123
  • 124
  • 125
  • 126
  • 127
  • 128
  • 129
  • 130
  • 131
  • 132
  • 133
  • 134
  • 135
  • 136
  • 137
  • 138
  • 139
  • 140
  • 141
  • 142
  • 143
  • 144
  • 145
  • 146
  • 147
  • 148
  • 149
  • 150
  • 151
  • 152
  • 153
  • 154
  • 155
  • 156
  • 157
  • 158
  • 159
  • 160
  • 161
  • 162
Chapter 12
Troubleshooting
113
If the System Passes the POST (Power-On Self Test)
but Will Not Function
If an error message displays on the screen, read the error message text for actions
to take. If the actions do not solve your problem, contact your reseller.
If there is no error message, follow these steps:
1.
Turn off the server and remove all external peripherals, except the
monitor and keyboard. Boot from an internal hard drive and see if the
server now works.
2.
If the server still doesn’t work, turn off the monitor, the server, and all
external devices, and check the internal hardware, as follows:
a.
Unplug the power cord and all telephone cables.
b.
Check that all accessory boards are firmly seated in their slots.
c.
Verify that the DIMMs are firmly seated on the memory board. Verify
that added DIMMs are HP DIMMs
d.
Ensure that all disk drive power and data cables are securely and
properly connected, both at the rear of each drive. Verify the mass
storage configuration with the cabling and switch diagrams
e.
Replace the HP NetServer cover.
f.
Replace all power cords and power cables.
g.
Turn on the monitor.
h.
Turn on the server at the control panel.
i.
Check for error messages.
3.
Run HP NetServer DiagTools floppy disk. (If you do not have one, you
can create one by inserting the NetServer Navigator CD-ROM in a system
and selecting DiagTools from the HP NetServer Utilities menu.
If the System Passes the POST but Shuts Down While Booting
Check for fan failures, power supply failures, or processor failures. Check the
control panel LCD to see whether it indicates the correct number of power
supplies and processors that are present in the system.