HP Vectra VEi8 HP Vectra VEi7, Troubleshooting and Upgrade Guide - Page 23

Other Configuration Problems, Press F2 to Enter Setup, Programs, Accessories, System Tools, Start - drivers download

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1 Troubleshooting Your PC Other Configuration Problems Other Configuration Problems Problem Check... How POST displays an error not covered by an earlier section in this chapter. The Setup program settings. 1 Turn on or restart the PC. 2 When the message Press F2 to Enter Setup appears, press the F2 key. You may need to update your PC's Basic Input Output System (BIOS). Create a bootable floppy to update your PC's BIOS. Refer to page 32. You think you may have a problem with the audio or LAN features. Download the latest drivers from HP Support Web: www.hp.com/go/vectrasupport Your hard disk may be fragmented or contain errors. The state of your hard disk by running ScanDisk and Disk Defragmenter Use Disk Defragmenter or ScanDisk. To access these utilities, select Programs Accessories System Tools from the Start menu. For more hard disk troubleshooting, refer to page 36. If the PC still displays an error This suggests the configuration settings are corrupted. Restore the default values. 1 Turn off the PC and disconnect the power cord. 2 Remove the cover. 3 Change the position of the jumper on the Clear CMOS jumper block as shown in "System Board Jumpers" on page 74. 4 Leave for 5 seconds. 5 Replace the Clear CMOS jumper in its original position. 6 Replace the cover, and reconnect the power cord. 7 Switch on the PC. The PC may start more slowly than usual because it will load the default configuration values. 8 Press F2 to enter the Setup program. Update the necessary fields, such as the date and time, then save and exit the Setup program. The PC will restart with the new configuration. 23

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23
1
Troubleshooting Your PC
Other Configuration Problems
Other Configuration Problems
Problem
Check...
How
POST displays an error
not covered by an
earlier section in this
chapter.
The
Setup
program
settings.
1
Turn on or restart the PC.
2
When the message
Press F2 to Enter Setup
appears, press the
F2
key.
You may need to
update your PC’s Basic
Input Output System
(BIOS).
Create a bootable floppy to update your PC’s BIOS. Refer to page 32.
You think you may
have a problem with
the audio or LAN
features.
Download the latest drivers from HP Support Web:
www.hp.com/go/vectrasupport
Your hard disk may be
fragmented or contain
errors.
The state of your hard
disk by running
ScanDisk and Disk
Defragmenter
Use Disk Defragmenter or ScanDisk. To access these utilities, select
Programs
±
Accessories
±
System Tools
from the
Start
menu.
For more hard disk troubleshooting, refer to page 36.
If the PC still displays an error
This suggests the configuration settings are
corrupted. Restore the default values.
1
Turn off the PC and disconnect the power cord.
2
Remove the cover.
3
Change the position of the jumper on the Clear CMOS jumper block as
shown in “System Board Jumpers” on page 74.
4
Leave for 5 seconds.
5
Replace the Clear CMOS jumper in its original position.
6
Replace the cover, and reconnect the power cord.
7
Switch on the PC. The PC may start more slowly than usual because
it will load the default configuration values.
8
Press
F2
to enter the
Setup
program. Update the necessary fields,
such as the date and time, then save and exit the
Setup
program. The
PC will restart with the new configuration.