HP Vectra VEi8 HP Vectra VEi7, Troubleshooting and Upgrade Guide - Page 29

If Your PC Has a Software Problem, Problem, Solution

Get HP Vectra VEi8 PDF manuals and user guides View all HP Vectra VEi8 manuals
Add to My Manuals
Save this manual to your list of manuals

Page 29 highlights

1 Troubleshooting Your PC If Your PC Has a Software Problem If Your PC Has a Software Problem Problem Power indicator light is illuminated, but some software won't run. Date and time are wrong. Your PC often hangs (becomes unusable) when running applications under Windows NT 4.0. Solution • Refer to the application software documentation and/or the operating system documentation for guidance. • If the software is running but not functioning properly, try to save any unsaved data, then close down the application and relaunch it. If it still does not work, restart the PC and then try launching the software again. • Reinstall the software. • If the problem continues, contact the software manufacturer's support services. The date and time can be incorrect for the following reasons: • The time has changed to or from Summer Time. • The PC has been unplugged from the power too long, and the battery is discharged. To change the date and time, use your operating system utilities or the Setup program. If necessary, install a new battery (refer to page 63). You need at least 64MB of RAM to run Windows NT 4.0 on your PC. Install more memory if required. 29

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
29
1
Troubleshooting Your PC
If Your PC Has a Software Problem
If Your PC Has a Software Problem
Problem
Solution
Power indicator light is
illuminated, but some
software won’t run.
•
Refer to the application software documentation and/or the operating
system documentation for guidance.
•
If the software is running but not functioning properly, try to save any
unsaved data, then close down the application and relaunch it. If it still does
not work, restart the PC and then try launching the software again.
•
Reinstall the software.
•
If the problem continues, contact the software manufacturer’s support
services.
Date and time are wrong.
The date and time can be incorrect for the following reasons:
•
The time has changed to or from Summer Time.
•
The PC has been unplugged from the power too long, and the battery is
discharged.
To change the date and time, use your operating system utilities or the
Setup
program. If necessary, install a new battery (refer to page 63).
Your PC often hangs
(becomes unusable) when
running applications under
Windows NT 4.0.
You need at least 64MB of RAM to run Windows NT 4.0 on your PC. Install
more memory if required.