HP Vectra VEi8 HP Vectra VEi7, Troubleshooting and Upgrade Guide - Page 5

Contents, Troubleshooting Your PC

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Contents 1 Troubleshooting Your PC Troubleshooting With HP Hardware Diagnostics 10 Getting Online Support for Troubleshooting 12 Documentation For Your PC 12 Troubleshooting Orientation Table 13 If There Is No Power 14 If There is a Beep Code During Boot (VEi 7 models only 15 If Your Monitor Is Not Working Properly 16 If There Is a Memory Test Error 17 If There Is a Keyboard or Mouse Test Error 18 If There Is a Floppy Disk Drive Test Error 19 If There Is a Hard Disk, DVD or CD-ROM Test Error 20 If There Is a CMOS Test Error 21 If There Is a Serial or Parallel Port Test Error 22 Other Configuration Problems 23 If You Cannot Turn Off Your PC 24 If You Have Forgotten Your Password 25 If the Wake on LAN Feature Does Not Work 26 English v

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Contents
English
v
1
Troubleshooting Your PC
Troubleshooting With HP Hardware Diagnostics . . . . . . . . . . . . . . .
10
Getting Online Support for Troubleshooting . . . . . . . . . . . . . . . . . . .
12
Documentation For Your PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
12
Troubleshooting Orientation Table . . . . . . . . . . . . . . . . . . . . . . . . . . .
13
If There Is No Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
14
If There is a Beep Code During Boot (VEi 7 models only). . . . . . . .
15
If Your Monitor Is Not Working Properly . . . . . . . . . . . . . . . . . . . . . .
16
If There Is a Memory Test Error . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
17
If There Is a Keyboard or Mouse Test Error . . . . . . . . . . . . . . . . . . .
18
If There Is a Floppy Disk Drive Test Error. . . . . . . . . . . . . . . . . . . . .
19
If There Is a Hard Disk, DVD or CD-ROM Test Error . . . . . . . . . . . .
20
If There Is a CMOS Test Error . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
21
If There Is a Serial or Parallel Port Test Error. . . . . . . . . . . . . . . . . .
22
Other Configuration Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
23
If You Cannot Turn Off Your PC. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
24
If You Have Forgotten Your Password . . . . . . . . . . . . . . . . . . . . . . . .
25
If the Wake on LAN Feature Does Not Work. . . . . . . . . . . . . . . . . . .
26