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Using HP MaxiLife to Diagnose Problems, Pre-Boot Checks

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3 Troubleshooting Your HP PC Workstation Using HP MaxiLife to Diagnose Problems Pre-Boot Checks Using HP MaxiLife to Diagnose Problems Your HP LCD can help you to diagnose problems with your PC Workstation, even when you are unable to get your system and monitor working properly. When you press your PC Workstation's on/off button, HP MaxiLife will check your system before it initiates the start-up sequence. The pre-boot diagnostic tests are run in order of priority with respect to their importance to computer functions. The first detected error displays a message on the LCD status panel. If this happens, one of the following screens could appear. ERROR ! CPU Socket ERROR ! Power Supply Check that the processor is correctly inserted in CPU slot. Check the power supply and power cable connections. EERRRROORR!! BNooarVdidPeoLL ERROR ! No Video Check that gthraepshyisctsecmarbdoaisrd is icnosntanlelecdtecdo.rrectly. Check that graphics card is installed correctly. 64

Section	Page
HP Kayak XM600 and XU800 User's Guide	1
Notice	5
Important Warnings	6
Avoid Electrical Shocks	6
Electrical	6
Multimedia Models	6
Removing and Replacing the Cover	6
Safety Information	7
Unpacking Your PC Workstation	7
Static Electricity	7
Information on Ergonomic Aspects	7
Information and Help	8
On HP’s Web Site	9
Technical Information	10
The following table shows standard configurations for HP Kayak XM600 and XU800 PC Workstations.	10
1 Setting Up and Using Your PCWorkstation	11
Connecting Devices	12
The MaxiLife Status Panel	13
Starting and Stopping Your PC Workstation	14
Starting Your PC Workstation for the First Time	14
Starting Your PC Workstation	14
Initializing Your Software	15
Creating an Emergency Repair Disk	15
Stopping Your PC Workstation	15
Using Your HP Enhanced Multimedia Keyboard (some models only)	16
Viewing the HP Summary Screen	17
Using the HP Setup Program	18
Starting the HP Setup Program	18
Setting Passwords in the HP Setup Program	19
Setting a Password	19
Using Power Management	20
Manageability	20
Software and Drivers	20
2 Installing and Replacing Hardware Parts in Your PCWorkstation	21
HP Kayak XM600 PC Workstation System Board	22
HP Kayak XU800 PC Workstation System Board	22
Removing and Replacing the Cover and Front Bezel	23
Removing and Replacing the Airflow Guide	25
Removing and Replacing a Processor	26
HP DualExpress!	27
Removing, Replacing and Upgrading Memory on HP Kayak XM600 Models	28
Replacing SDRAM Memory	28
Removing the Memory Expansion Card and SDRAM Modules	29
Upgrading RDRAM Memory on Kayak XM600 Models	30
Removing and Replacing an RDRAM Module	31
Removing, replacing and Upgrading Memory on HP Kayak XU800 Models	32
Replacing SDRAM	32
Replacing and Upgrading RDRAM Memory	33
Removing and Replacing the Memory Expansion Card	33
Removing and Replacing a Memory Module	35
Removing and Replacing a PCI Accessory Card	36
HP Kayak XM600 Upgrades	36
Installing Mass Storage Devices	38
Refer to the drive’s manual to see if you must set jumpers or if there is a special installation ...	38
HP Kayak XM600 Cables and Connectors	39
HP Kayak XU800 Cables and Connectors	40
Power Connectors for HP Kayak XM600 and XU800 PCs	41
Additional Guide Rails	41
Removing and Replacing the Primary Hard Disk Drive	42
Installing a Second Hard Disk Drive in an Internal Shelf	44
Installing a Third Hard Disk Drive	44
Installing an Accessory in the Front Access Cage	45
Replacing the CD-ROM Drive (or DVD-Drive)	47
Replacing the Floppy Disk Drive	48
Completing the Installation of a Mass Storage Device	49
Replacing the Power Supply Unit	50
Replacing the System Board	52
Replacing the Rear Fan	54
Replacing the Fan and Speaker Assembly	56
System Board Switches	58
HP Kayak XM600 PC Workstation	58
HP Kayak XU800 PC Workstation	59
Replacing the Battery	60
3 Troubleshooting Your HP PCWorkstation	61
If Your PC Does Not Start Properly	62
If Your PC Has a Hardware Problem	62
Using HP MaxiLife to Diagnose Problems	64
Other Features	66
HP DiagTools Hardware Diagnostics Utility	69
Image Creation and Recovery CD-ROM	71
Requirements	71
Performing a Full Recovery	72
Minimal Recovery	73
Performing a Partial Recovery	73
Frequently Asked Questions	74
Need More Help?	75
Collecting Information Before Contacting HP Support	76