IBM 9228 Service Guide - Page 110

No-beep symptoms, Boot Fail Count

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Table 6. POST beep codes (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, "Parts listing, Type 9228 and 9232," on page 19 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a trained service technician. Beep code Description Action 3-3-3 No operational memory in the system. 1. If you just installed memory, make sure Attention: In some memory configurations, the 3-3-3 beep code might sound during POST followed by a blank display screen. If this occurs and the Boot Fail Count feature in the Startup Option menu of the that the new memory is correct for your computer. 2. Make sure that the DIMMs are installed in pairs; then, restart the computer. 3. Reseat the DIMMs. Configuration/Setup Utility program is set to 4. Replace the following components one Enabled (its default setting), you must restart at a time, in the order shown, restarting the computer three times to force the system the computer each time: BIOS to reset the memory connector from Disabled to Enabled. a. DIMMs b. (Trained service technician only) System board No-beep symptoms The following table describes situations in which no beep code sounds when POST is completed. v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, "Parts listing, Type 9228 and 9232," on page 19 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a trained service technician. No-beep symptom Description Action No beep during POST. A system board failure occurred. Make sure that: v The speaker cable is connected to the speaker jumper (J76). v The BIOS setting for the speaker is Enable/Disable in the Configuration/Setup Utility program (required if BIOS level is 1.40A or later). v (Trained service technician only) Replace the speaker. v (Trained service technician only) Replace the system board. No beep, no video, and A system board failure occurred. the system-error LED is off. (Trained service technician only) Replace the system board. No beep, no video, and An undetermined failure has occurred. the system-error LED is lit. See "Solving undetermined problems" on page 146 for more information. 92 IBM IntelliStation Z Pro Type 9228 and 9232: Problem Determination and Service Guide

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Table 6. POST beep codes (continued)
v
Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v
See Chapter 3, “Parts listing, Type 9228 and 9232,” on page 19 to determine which components are
customer replaceable units (CRU) and which components are field replaceable units (FRU).
v
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Beep code
Description
Action
3-3-3
No operational memory in the system.
Attention:
In some memory configurations,
the 3-3-3 beep code might sound during
POST followed by a blank display screen. If
this occurs and the
Boot Fail Count
feature
in the
Startup Option
menu of the
Configuration/Setup Utility program is set to
Enabled
(its default setting), you must restart
the computer three times to force the system
BIOS to reset the memory connector from
Disabled
to
Enabled
.
1.
If you just installed memory, make sure
that the new memory is correct for your
computer.
2.
Make sure that the DIMMs are installed
in pairs; then, restart the computer.
3.
Reseat the DIMMs.
4.
Replace the following components one
at a time, in the order shown, restarting
the computer each time:
a.
DIMMs
b.
(Trained service technician only)
System board
No-beep symptoms
The following table describes situations in which no beep code sounds when POST
is completed.
v
Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v
See Chapter 3, “Parts listing, Type 9228 and 9232,” on page 19 to determine which components are
customer replaceable units (CRU) and which components are field replaceable units (FRU).
v
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
No-beep symptom
Description
Action
No beep during POST.
A system board failure occurred.
Make sure that:
v
The speaker cable is connected to the
speaker jumper (J76).
v
The BIOS setting for the speaker is
Enable/Disable in the
Configuration/Setup Utility program
(required if BIOS level is 1.40A or
later).
v
(Trained service technician only)
Replace the speaker.
v
(Trained service technician only)
Replace the system board.
No beep, no video, and
the system-error LED is
off.
A system board failure occurred.
(Trained service technician only) Replace
the system board.
No beep, no video, and
the system-error LED is
lit.
An undetermined failure has occurred.
See “Solving undetermined problems” on
page 146 for more information.
92
IBM IntelliStation Z Pro Type 9228 and 9232: Problem Determination and Service Guide